Global Lead Technical Specialist And Global Incident-Problem Manager
At&T Global Services India
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Sameer Shirodkar Email & Phone Number
Global Lead Technical Specialist and Global Incident-Problem Manager
at
AT&T Global Services India
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Current company
AT&T Global Services India
Role
Global Lead Technical Specialist and Global Incident-Problem Manager
Location
Bangalore Urban, Karnataka, India
Who is Sameer Shirodkar? Overview
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Quick answer
Sameer Shirodkar is listed as Global Lead Technical Specialist and Global Incident-Problem Manager at AT&T Global Services India, based in Bangalore Urban, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sameer Shirodkar.
Sameer Shirodkar previously worked as Global Lead Technical Specialist/Global Incident-Problem Manager at At&T Global Services India and MSOC Lead - India Operations at Reliance Globalcom. Sameer Shirodkar holds Mba, Operation Management from Mba.
Profile bio
About Sameer Shirodkar
Experience over 15+ years in Global service management ( service assurance & service delivery,)Managed Services, Vendor Management, Key Account Management, IT Infrastructure Management, ITIL operations, NOC operations ,service desk operations( incident / problem) & Client Relationship Management with a reputed organization.
Listed skills include Team Management, Operations Management, Incident Management, Service Delivery, and 26 others.
Current workplace
Sameer Shirodkar's current company
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At&T Global Services India
5 roles
Sameer Shirodkar work experience
A career timeline built from the work history available for this profile.
Global Lead Technical Specialist/Global Incident-Problem Manager
Current
At&T Global Services India
Technical Issue support to Life cycle Management team ( IM/PM) for Global customer.Experience in global service assurance & service delivery,service desk, Vendor Management, Key Account Management, IT Infrastructure Management, ITIL operations, ( incident / problem) & Client Relationship Management with a reputed organization.
Nov 2012 - Present
Msoc Lead - India Operations
Currently working with Reliance Global enterprise Business Unit as MSOC Lead ( Managed services - Network Operations) PAN India, reporting to MSOC Head, responsible for managing the customer n/w, MPLS, MPLS -VPN, Lease line, DIA,CPE/PE router Configurations,habing team of 45 engineer's managing service desk, CFO-L1, CBO-L2, L3 engineers. responsible for.
Oct 2011 - Oct 2012
Functional Project Manager - It Infrastructure Operations
Reliance Technical Services
- Functional Project Manager -SLA based projects of Reliance World,Reliance Mobile Services, Reliance Net connects,Video Conference Services)Man management: Operating with the team of 35 engineers for MH-GA Ops.Daily.
- Reduce breakdowns of IT equipment's & improve on PM
- Keep inventory online by updating the centralized tool and tracking any changes / transfers
- Timely completion of Technology initiatives (BU/Local), appropriate communication to user’s on change, obtain user sign off & feedback
- Plan for appropriate technology refresh
- Participate in AOP by providing necessary inputs to NHQ IT Security Processes & Policies
Sep 2006 - Oct 2012
Franchisee Operations Manager
Sify India Limited
Responsible to entire Service Operations of Sify Iways & Game dromes @ Gujrath Region.As Franchisee Manager (I-Way /Gamedrome) responsible in handling & Coordinating 66+franchisee partners in day to day Iway-gamedrome operations across Gujarat.Handling marketing team for planning and implementations for effective promotional activities and events with.
Sep 2005 - Aug 2006
2 education records
Sameer Shirodkar education
Mba, Operation Management
Mba
Education record
Pragati High School Goa
FAQ
Frequently asked questions about Sameer Shirodkar
Quick answers generated from the profile data available on this page.
What company does Sameer Shirodkar work for?
Sameer Shirodkar works for AT&T Global Services India.
What is Sameer Shirodkar's role at AT&T Global Services India?
Sameer Shirodkar is listed as Global Lead Technical Specialist and Global Incident-Problem Manager at AT&T Global Services India.
Where is Sameer Shirodkar based?
Sameer Shirodkar is based in Bangalore Urban, Karnataka, India while working with AT&T Global Services India.
What companies has Sameer Shirodkar worked for?
Sameer Shirodkar has worked for At&T Global Services India, Reliance Globalcom, Reliance Technical Services, and Sify India Limited.
How can I contact Sameer Shirodkar?
You can use AeroLeads to view verified contact signals for Sameer Shirodkar at AT&T Global Services India, including work email, phone, and LinkedIn data when available.
What schools did Sameer Shirodkar attend?
Sameer Shirodkar holds Mba, Operation Management from Mba.
What skills is Sameer Shirodkar known for?
Sameer Shirodkar is listed with skills including Team Management, Operations Management, Incident Management, Service Delivery, Ccna, Bmc Remedy, Service Level Agreements, and Service Assurance.
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