HARVESTER

Worked in various positions within the Brand, before becoming the General Manager in 15 months of employment, drove all businesses under my leadership to consistent double digit like for like growth and smashed the day record sale by previous general manager.Secondment to poor performer saw a sales growth of 22% within 6 weeks of the role following coaching and leadership to deliver great service and increase team levels to ensure delivery.Well versed with QSR operations.Helped as an Area support with regards to audits, training ,building team and sales performance .Helped in pre-opening of a new restaurant in South Ruislip in terms of hiring , training, health and safety and setting up restaurant which exceeded both sales and profit expectations. Consistent Health and Safety score of 97% in the area in consecutive years .First general manager in the area to achieve 100 % mystery diner.

Responsible for all daily operations to include schedule creation in order to provide the highest customer service Assisted the general manager in implementing inventive strategies to drive increased sales with minimal impact in labour budgeting Helped general manager in developing and training management trainees as well as restaurant staff .

Delivered business strategy and developed systems and procedures that improved the quality and efficiency in operations.Sales growth of 23% in 2 months time by collaborating with golf course Change the bar menu with exciting fresh fruit cocktails and ingredients which rose the bar sales by 20%Opened the outside area for full service during summer time and generated more sales by 30%.Focused on delivery and social media to get more footfalls.

Gave valuable inputs while restructuring the bar to dispense 100 covers sports bar and 150 covers restaurant for smooth operations.Generated day sales of £18k by being proactive during the 2011 cricket world cup'Sales figure growth by more than 15% every year with continuous focusing on the service, standards and guest expectations.

Restructured the bar and opened with new concept Redesign the bar menu with new innovative ideas and market trendLaunched the first karaoke bar in a 5*hotel of the city which rocketed the sales in 2 months time to triple digit figures.

Lead and coordinate the set up of special events and private partiesPromote upcoming club events , programmes and weekly parties Recruit ,hire and train all new staffCollaborated with international artists to perform in the club Made the place number 1 night club in Delhi

Worked for world class fine dining restaurant Spice RouteRanked as top 10 restaurants in India by Conde Nast

Worked for world class restaurant Italianni’s run by Carlsons hospitality group