Commercial and residential exterior cleaning services using a state of the art, made in the USA, wash drone.

-Conduct roof inspections, document damage and write estimates when needed -Self-generate leads and call on company provided leads -Guide homeowners throughout the insurance claim’s process and post inspection -Assist homeowners with selecting roofing material and colors as well as advise on project timeline -Project manage the job during takeoff and reconstruction -Collect payments and assist with supplements

DeFacto Consulting Group (DFCG) is a professional cost estimating firm offering construction cost estimating, insurance appraisal, building consulting, and expert witness services to the Insurance, Legal, and Property Development industries. Job duties included:-Restoration estimating for law firms representing home insurance companies utilizing Xactimate -Field inspections of commercial and residential roofs and building structures-Assist with technical writing -Assist with drone inspections and photography utilizing AI technology -Assist with subrogation cases, cost evaluations and appraisals

-Oversaw the management of on-site property inspections, including measurement of dimensions, photo captures, and transferring estimates directly to carriers such as USAA, Liberty Mutual, Farmers, Allstate, Kemper, etc.-Executed and handled 200+ claims, including large losses for perils: flood, fire, collapse, hail, and wind phenomena. -Led the CAT deployment in Winter Storm Uri (2021) in the Austin metro area while directing subcontractors, schedules, and materials.-Utilized Xactimate, XactAnalaysis, & Symbility while carrying out project management claims on restoration jobs per scope.-Interfaced and coordinated with customers on project scope, timelines, progress reports, and final output of the project.

-Served as an Overnight Branch Manager for 4 months by providing exceptional leadership and guidance across departments, resulting in improved night shop tech performance, minimized turnover, and promoted 2 shop techs to leads.-Interim Fleet Manager overlooking South Texas and support for West Texas.-Functioned as Shop Foreman, when needed, for various projects and consistently maintained the safety of training and asset databases.-Liaised with preventive maintenance, dry ice, and support crews throughout 5 states in regulating company operations.

-Successfully supervised and sold 200+ accounts base while functioning as SME/trainer for Salesforce and product info.-Streamlined department operations by delivering excellent assistance to assigned Outside Sales Reps on sales processes.-Operated Salesforce software in documenting and organizing all significant information while maintaining the database.-Efficiently processed all client paper works by delivering an accurate and complete output to submit in a timely manner.-Arranged and managed the schedules of Field Service Techs in 5 states while coordinating orders with the Productions.-Directed the procedures on the trouble ticket trends by evaluating issues and formulating solutions to resolve errors.-Actively collaborated with the accounting department in handling and resolving all billing, invoicing, and collection issues.

-The first of its kind non-profit in Bexar County, organizing local food truck owners into a dues paying, by-law abiding members. -Created partnerships with the City of San Antonio, Port of San Antonio, H.E.B. enabling new opportunities for members. -Changed unconstitutional local ordinances thus removing unnecessary barriers to entry for all street vendors and food truck parks.

-Accomplished recognition as the #5 best food truck across the United States, featured by www.thedailymeal.com (2015).-Recognized by “Eat St.” on the cooking channel and “Late Night Eats” by the Food Network.-Spearheaded the store operations, sales process, marketing strategies, payroll, tax, legal, and administrative functions.-Leveraged strategic leadership and industry abilities in co-founding and forming the San Antonio Food Truck Association. -Changed local ordinances thus removing unnecessary barriers to entry.

-Consistently maintained a position within the Top 10 ranking for the best mortgage origination production quality.-Exemplified proficiency in managing mortgage processes by maintaining a monthly average of $12M+ loan pipeline.-Fostered a productive environment by working closely with fulfillment teams and title firms in funding $3M+ monthly.-Officiated the department SME for loan guidelines, originations systems usage, and troubleshooting procedures.

-Accumulated 285 accounts to meet MRR by supporting 6 sales consultants through managing and upselling expertise. -Conducted thorough feasibility assessment in evaluating customer satisfaction with Rackspace technical solutions.-Established robust relationships with solutions engineers and account managers to address and solve client issues.-Formulated and developed a comprehensive plan and strategy for vertical markets within the account base.

-District Sales Manager: Loan Operations Portfolio Retention Group -Sr. Loan Representative: Loan Operations Portfolio Retention Group-B2B Account Executive: Field Offices -Loan Underwriter: Loan Operations Secondary Markets-Float Analyst: Savings Operations -Leadership Development Associate: Savings Operations