International Marketing, Communication And Conversion Intern
In my role as an International Marketing, Communication, and Conversion Executive at Birmingham City University, I was responsible for managing inquiries from prospective international students through multiple channels, including phone calls, social media, and email. I ensured that each interaction was welcoming, informative, and tailored to address student concerns, helping to create a positive and engaging experience for prospective students.I also worked extensively with the… Show more In my role as an International Marketing, Communication, and Conversion Executive at Birmingham City University, I was responsible for managing inquiries from prospective international students through multiple channels, including phone calls, social media, and email. I ensured that each interaction was welcoming, informative, and tailored to address student concerns, helping to create a positive and engaging experience for prospective students.I also worked extensively with the university's internal admissions software, SITS Vision, to manage and maintain accurate student records. This enabled me to implement effective communication and conversion strategies, ensuring a smooth journey for international students from inquiry to enrolment.In addition, I supported the planning and execution of various conversion activities designed to increase international enrolment rates. These initiatives not only contributed to higher student numbers but also enhanced the diversity within the university community.A key aspect of my role involved coordinating university events, such as Open Days and meetings, as well as managing travel and hospitality arrangements for prospective students and university guests. Throughout, I maintained high standards of customer service, ensuring a seamless experience for all stakeholders. Show less