Operations Manager
Current➢ Ensure completion of quarterly projections; and manage labor demon forecasting and payroll and talent acquisition efforts. ➢ Lead activities including project proposal, budget development, resource allocation and management, information distribution and meeting facilitation. ➢ Control employee development programs and monitor human resource administration to improve morale as it relate to achieving financial and operational duties. ➢ Participate in administering company policies and developing long range goals and objectives while coordinating sales promotion activities and pricing of merchandise. ➢ Implement a new training program. ➢ Establish employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation. ➢ Assist with directing the management team in facility operations and communicating both with management and with hourly associates about facility operations. ➢ Devising and executing procedures, control systems for maintaining hygiene and quality standards. Initiating cost saving by streamlining processes and by complying with SOP’s. Synchronizing the office job with Finance, HR & Liaison department and with the city level marketing and local tie-ups for enhancing visibility and escalating sales. ➢ Maintaining the food cost under the budgeted levels. Handling a gamut of operations for effective procurement of local purchases. ➢ Client Servicing: Ensuring high quality services, resulting in customer delight and optimum resource utilization. Ensuring utmost maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly. Delivering high-value restaurant services to upscale clients for exalting their satisfaction levels. ➢ Leads and oversees day to day management of brand activity including forecasting; budget
