Sameer Tanveer Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

-ICT and OT Systems operation and management-Ensuring smooth operations of Smart Systems and Connected Technologies with availability over 99.7%-Managing over 60,000 end points and edge devices-Extensive engagement with customer and stakeholders to ensure smooth airport operation-Transition management ensuring swift handover of project delivery to operations-Executing Change within the guidelines of change process-Managing the ITSM and Diagnostic tools for swift actions and reporting-Conduct Risk and Impact analysis-Ensure high quality service delivery-Present service delivery reports to customer

King Khalid International Airport Riyadh Saudi Arabia

Ensures smooth technical operations with high accuracy.- Manage and resolve technical roadblocks/escalations within SLA.- Currently managing over 50,000 end points.- Consistent systems availability over 99.9%.- Quick TAT during breakdown incidents.- Highly prioritize major incidents with assured resolution.- Ensured negative SLA breach for every incident.- Liaising with Customers, Stakeholders, Terminal Operations in executing critical as well as non-critical activities.- Change implementation in accordance with the Change process.- Lead the team for third party system integration.- Risk assessment and management.- Review performance dashboard by thorough analysis of Work Orders and Incident tickets.- Support the team in improving performance parameters by providing technical support and process guidance.- Record, track, and document all queries received, problem-solving steps taken and their effectiveness.- Excellent knowledge of ITSM tools, Manage Engine and BMC Remedy Sahalat, with efficient handling of all types of tickets.- Follow up with customers to record feedback and acknowledgment on the resolution.- Ensures high quality service delivery to all the customers and stakeholders.- Develop and present the weekly and monthly accurate service delivery reports to customer.

Al-Riyadh Governorate, Saudi Arabia

-Handling IP Video Surveillance.-Intelligent Video Analytics.-Video Surveillance Integrated Audio System and Computing & SAN Storage; Security Access Control System.-Working with other integration such as Video-wall, Access Control System. PA System, IPTV, Servers, Master clocks, SIMS.- Accountable for conducting design document review, design, shop and as‐built drawings- Responsible for preparing and submitting engineering & material submittals- Conducting test on proposed equipment and systems- Conducting training schedule for In‐house Team with OEMs-Implement integration and tested modifications for Integrated Security Systems application using cross platform open systems

Makkah Saudi Arabia

Project material estimation.Project supervision.coordination with client.coordination with manpower, Engineers, supervisors regarding project development.consumable material and hardware estimation and purchasing. Project progress report to organization head and client.installation and commissioning of Bosch IP cameras. installation of Airaya Microwave links for point to point communication.installation of Aopix links on base station for large data transfer on wireless communication.installation Cameleon ITS. Advanced transportation management software for IP CCTV operation.supervision for base station installation(Aviet, Aoptix, Airaya,cable free, Network switches, Routers, through links etc.)supervision of cabling, and optical fiber cable laying with all hardware accessories.vendor supervision for video wall installation and configuration in control room..documentation with client and internal organization required for project.preparation of handing over documents.

Saudi Arabia

• Generate new cases from scratch to Order.• Customer & case evaluation centered to MEP Project. • Maintain relations to the customers.• Work with Consultants, Builder etc• To make techno-commercial quote • BOQ Preparation• Preparation of erection & supply bills with Price variation of a project.• Preparing overall project schedule, Billing Schedule and estimate the cost of project. • Preparing schedule of resources, preparing and monitoring weekly, fortnightly,monthly schedule and MIS reporting on execution planned and achieved. • Maintain all documentation at site office as required by the company including all internal reporting

New Delhi Area, India

Working as Sr.Project Engineer and providing better technical solutions to the customers To provide solution to customer compatible to their application To provide complete technical and commercial advantages to customers.Etc Business development, Purchasing, customer service, stock control etc. Hands on experience in HOME AUTOMATION.Have knowledge of Designing and BOQ preparation for Fire Alarms System (Addressable, Conventional and Hybrid), CCTV and Access Control Systems.

New Delhi Area, India

Bachelor Of Technology (B.Tech.), Electrical, Electronic And Communications Engineering Technology/Technician, A

B.Tech

B.Tech, Ece

B.Tech in Electronic and communication