¶Guiding students with their career decisionsAddressing all queries regarding NxtWave courses for potential learners and helpthem make a decision faster.¶Interacting with direct candidate and there parents¶Acting as a mentor & guide and being a source of career advice for potentiallearners.¶Counseling learning prospects, offering career advice and providing a sense of howCCBP 4.0 Programs can accelerate their career.¶Establishing the effectiveness and uniqueness of CCBP 4.0 Programs.¶Taking responsibility for the entire sales closing life cycle for assigned leads.¶Phone/video calls, product demonstration, sales closing, and post-sales relationshipmanagement fall under this category.¶Maintaining a detailed database of all the interactions with the leads and providingconstant feedback on the quality of the leads to the respective team.¶Carrying weekly revenue and enrollment targets.Generating leads from assigned data. ¶Registering candidate and parents for onlinesession.¶Ensuring and organizing smooth webinars online and also helping Candidates inunderstanding the program in detail and helping them clarity on questions.¶Giving whole training of product to the new joined employees so working as Teamleader also.¶aking interviews of candidate who are applied for job

¶To seek out potential clients by examining client records, conducting Interviews andadministering aptitude and achievement tests to gather information that assists them inhelping candidates with their queries to turn them into admissions.¶Handling online academic & career counseling for prospective learners and theirparents.¶Conversion of Direct Leads through tele calling, Webinar, Email.¶Handling enquiries and getting the enrolments done.¶Handling enquiries and leads generated through various sources viz.webinars, seminars, online campaigns, databases etc.¶Handling admission tests and interviews.Responsible for handholding prospective students and guiding themthrough the entire admission process.¶Responsible for getting online admission forms filled and collecting softcopies of relevant documents.¶Responsible for collecting the initial admission amount.¶Generating walk-ins through tele calling.¶Resolving candidate queries relating to the course.¶Generating referrals through tele calling, existing candidates.¶Updating details in CRM, Salesforce. (Handling the MIS system andsharing reports on time.)¶Documents verification of candidates.¶Responsible for achieving individual admission targets.¶Responsible for achieving an agreed conversion rate from enquiry to admissions.¶Responsible for monthly, quarterly and annual student admission budgets.

¶Contacting candidates, following-up with candidates.¶Line up candidates for interviews.¶Determines applicant requirements by studying job description andjob qualifications.¶Perform searches for qualified candidates according to relevant job criteria,using computer databases, networking, Internet recruiting resources, cold calls,media, recruiting firms, and employee referrals.¶Type official correspondence.¶Distribute mail and interoffice memoranda.¶Emailing, Scanning and faxing the documents to clients.

¶Handles customer questions, complaints, and billing inquiries with the highestdegree of courtesy and professionalism to resolve customer issues with one callresolution.¶Communicates with customers using web-based tools.¶Answers customer/client requests or inquiries concerning services, products, billing,equipment, claims, and reports problem areas.¶Make recommendations according to the customer's needs on features, accessories,upgrades and rate plans.¶Responsible for improving customer retention through programs and serviceprovided to the customer.1. Coordination:-¶Interoffice coordination with Accounts Department for remittance principles,production house & Dispatch Department.¶Sending Quotation along with Performa Invoice to customers through email & thencoordinating with them for the orders.¶Maintaining and developing relationships with existing customers in person and viatelephone calls and emails.¶Listening to customer requirements.¶Responding to incoming email and phone enquiries.¶Making accurate, rapid cost calculations and providing quotation to customers.¶Recording sales and order information and sending copies to the sales office, orentering into a computer system.2. Documentation:-¶Handling of all imports documents which includes (Invoice, Packing List, FreightInvoice, Clearing and Forwarding Invoice, Custom Duty Challan, HomeConsumption- Duplicate-Triplet copy of Bill Of Entry of Landing or Airway Bill.)¶Maintain the general filing system and file all correspondence.¶Checking & Verification of Tax Invoice generated by Billing Department i.e. Prices & Taxes are properly calculated.

Handles customer questions, complaints, and billing inquiries with the highestdegree of courtesy and professionalism to resolve customer issues with one callresolution.Communicates with customers using web-based tools.Answers customer/client requests or inquiries concerning services, products, billing,equipment, claims, and reports problem areas.Make recommendations according to the customer's needs on features, accessories,upgrades and rate plans.Responsible for improving customer retention through programs and service provided to the customer.