Sameera Mehdi Email & Phone Number

I am a dynamic and results-oriented professional with diverse experience in operations, customer service, and technical support. I have a proven track record of achieving targets and maximizing profits while maintaining high standards of guest experience and safety.In my most recent role at a leading fast food chain, I was responsible for overseeing the day-to-day operations of the restaurant, including ordering supplies, managing budgets, and ensuring high levels of cleanliness and security. I also recruited and trained new team members, motivated and encouraged the team to achieve targets, and handled guest complaints with professionalism and concern.Prior to this, I worked as a technical support and customer service representative at a leading outsourcing firm, where I helped customers with technical issues and troubleshooted over the phone. I also reviewed content profiles to determine policy violations, interacted with customers through calls and emails, and trained new employees on different processes.In addition, I have extensive experience working for multinational corporations, including serving as a senior business operations analyst at a social media giant and a senior analyst at a search engine giant. In these roles, I reviewed business listings, updated maps, audited calls, and mentored new joiners.Overall, I am a detail-oriented professional who is passionate about delivering high-quality service and exceeding expectations. I have a strong ability to multitask and work under pressure, and I am committed to continuous learning and development.