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Sameera Perera Email & Phone Number
IFS - Functional Support Analyst
at
BTVK Advisory LLP
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✓ Verified July 2026
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Who is Sameera Perera? Overview
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Sameera Perera is listed as IFS - Functional Support Analyst at BTVK Advisory LLP, based in Sri Lanka. AeroLeads shows a matched LinkedIn profile for Sameera Perera.
Sameera Perera previously worked as Senior Lead Consultant Business Applications at Ifs and Lead Consultant Business Applications at Ifs Sri Lanka. Sameera Perera holds Master Of Business Administration (M.B.A.), Finance, General from University Of Colombo.
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BTVK Advisory LLP
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Profile bio
About Sameera Perera
My exceptionality comes from my varied skills and knowledge in both Management and Information Technology.Presently, I'm working as a Business System Analyst for IFS ERP specializing in Supply Chain Management
Listed skills include Systems Analysis, Microsoft Office, Management, Documentation, and 9 others.
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7 roles
Sameera Perera work experience
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Ifs - Functional Support Analyst
Troubleshoot and resolve tickets escalated by the end users for IFS ERP and complete root cause analysis of defects. Own end to end support resolution.Provide first and second line support, effectively communicating solutions to end users and report the issues to IFS.Monitor and respond to incidents and requests promptly, exceeding SLA requirements whenever possible.Conduct requirements elicitation sessions for change requests. Produce specifications for reports and customizations.Work with technical team to test, deploy reports and customizations.
Senior Lead Consultant Business Applications
Acted as a Senior Team Lead of Global Support Team in Sri Lanka.Provided leadership and assisted Supply Chain Management product team members with work prioritization and case resolution, acted as one of the main escalation points within the product team, support work queue management and routinely helping the manager of the product team to ensure operational efficiency, achieve product targets, understand challenges, and refine processes within global support.Continuously developed deep expertise in IFS ERP software functionality, staying abreast of new features and best practices while testing and providing recommendations on enhancements.Contributed to IFS Academy as a coordinator in preparing training/exam materials for Supply Chain Management modules.
Jan 2022 - May 2022
Lead Consultant Business Applications
Provided functional resolutions to handle escalated and complex situations, while possessing advanced knowledge on Supply Chain modules.Contributed to IFS Academy as a coordinator in preparing training materials for Supply Chain Management modules and coordinating e-learning video recording production.Contributed to IFS Academy by conducting virtual classroom trainings on Supply Chain Management modules such as Procurement and SRM, InventoryReplenishment, Sales Order and Shipment Management.Conducted training on Supply Chain Management modules for IFS employees/partners in Sweden/India. Served the role of Customer Support Team Leader in Supply Chain Management.
Oct 2019 - Feb 2022
Senior Business Systems Analyst
Was responsible for second line support tickets investigation and providing expertise knowledge in Supply Chain module of IFS Applications for customers worldwide.Documented functional specifications for new customizations and interpretation of business rules and requirements for technical people when developing customized solutions.Performed functional testing for new developments and system upgrade projects.Conducted functional training for application consultants and software engineers on Supply Chain – functionality, Integration of Supply Chain with other product components.Contributed to several in-house projects like restoring wiki pages and preparing second line support documentations.Acted as a mentor to the newly joined business systems analysts.
Jul 2014 - Sep 2019
Business System Analyst
Acted as a key business analyst in Middle East Support Team in Sri Lanka; was responsible for providing expertise knowledge in Supply Chain, Finance, Manufacturing, Project, HR, Document Management etc.Provided consulting and support services to the customers in Middle East region. Guided the customers in case of questions and usage of application.Conducted Functional Testing on developments. Prepared Test summary, defects and follow up.Delivered functional training to newly joined software engineers.
Dec 2010 - Jun 2014
Trainee
Ceylon Tobacco Company Plc
Design and Development of Overall Equipment Efficiency (OEE) System which measures analyses and generates production performance reports.Member of Secondary Distribution Optimization Project which consisted of evaluating a new logistics strategy.Design of Business planning tools to evaluate the utilization of machinery. Information Analysis on Product Integrity and Traceability Risk Assessment Series.
Feb 2008 - Aug 2008
3 education records
Sameera Perera education
Master Of Business Administration (M.B.A.), Finance, General
B.Sc.(Special) In Management And Information Technology, Management And Information Technology, First Class Honours
Professional Diploma In Supply Chain Management, Supply Chain Management, Cinec Presidential Awards - Best Batch Performance - 2009
Cinec Maritime Campus , Malabe
FAQ
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What company does Sameera Perera work for?
Sameera Perera works for BTVK Advisory LLP.
What is Sameera Perera's role at BTVK Advisory LLP?
Sameera Perera is listed as IFS - Functional Support Analyst at BTVK Advisory LLP.
Where is Sameera Perera based?
Sameera Perera is based in Sri Lanka while working with BTVK Advisory LLP.
What companies has Sameera Perera worked for?
Sameera Perera has worked for Btvk Advisory Llp, Ifs, Ifs Sri Lanka, and Ceylon Tobacco Company Plc.
How can I contact Sameera Perera?
You can use AeroLeads to view verified contact signals for Sameera Perera at BTVK Advisory LLP, including work email, phone, and LinkedIn data when available.
What schools did Sameera Perera attend?
Sameera Perera holds Master Of Business Administration (M.B.A.), Finance, General from University Of Colombo.
What skills is Sameera Perera known for?
Sameera Perera is listed with skills including Systems Analysis, Microsoft Office, Management, Documentation, Operations Management, Project Management, Information Technology, and Supply Chain Management.
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