 Data Center Administration and Maintenance for Pizzahut / Taco Bell SriLanka and Pizzahut / KFC Maldives Patch management and improve data security for gamma Pizzakraft HP SimpliVity Server Management for keeping the high availability formission critical operations VMWare virtual ensoulment management for multiple clusters Administration of the Datacenter backup system ( Unitrands backupsoftware ) on Network Attached Servers Administration of the Sophos Central Antivirus for Servers & Endpoints Administration of the Checkpoint Firewall Cluster environment with multiplegateways Administration of Sophos Firewall of the Gamma Maldives tenant. Administration of Citrix workspace for remote user management. Administration of MS Azure tenant of Gamma. Administration and configuration of the Huawei Cloud tenant of Gamma. Microsoft 365 Administration for Exchange, SharePoint, Teams and OneDrive Administration and monitoring of Microsoft based Infrastructure andDatacenter Application Development of procedures for software installations, configuration andmonitoring Windows Server 2016 / 2012 administration (AD. WSUS, DNS, FS). Administrating all CCTV Network operations ( >100 Outlets) Handling the Overall Infrastructure of Gamma Sri Lanka & Maldives

 Windows Server 2016 administration in Hyper-V. (AD, WSUS, DNS, FileServer) Managing and Troubleshooting Microsoft 365 with Azure Sync with AD. Administrating and Configuring Office 365 Admin Panel and O365 E-Mails. SAP ERP installation and configuration, liaise with the Indian SAP team forreporting errors, troubleshoot network issues, configure authorizations, andcoordinate new implementations. Responsible person for all IT activities at both Colombo Head Office &Koggala EPZ Factory. Administrating and configuring of Synology NAS backup system. Administrating and Configuring Ventura Sales Force Automation System(Distributer Management) by X-Ont Software. Administrate Windows Hyper-V / Azure servers, Sophos Central AV,SonicWALL Firewall, Wi-Fi AP, desktop computers, printers, routers,switches, Digital IP Phones, Smart Phones, security updates, and patches Prepare and submit an annual budget for the IT department. Responsible for networking, installation and maintenance services. Support users over the network, phone and onsite. Configuration and testing of any new hardware and software. Installing and Troubleshooting Windows Desktops / Laptops and serveroperating systems. Administration of File and print server, Domain Controllers, DNS, DHCP Administrating Sophos Central AV System, PABX Telephone System. Applying patches following company procedures. Contact vendors for support and Troubleshooting (Airtel, Dialog, SLT,HOne, Debug, Transtell, ITX360, Adapt IT, Avian, VSIS) Administrating & Report Generating in Airtel Location-Based TrackingSystem

• Direct the development, implementation and administration of all IT Infrastructure• Network diagrams and other documentation preparation. • Maintain IT asset inventory. • Manage internal/external application upgrades.• Define and improve all system and network operations processes.• Negotiate contracts with manufacturers for all software, hardware and consulting services.• WAN Management coordination with Service Providers (SLT \ Dialog).• Configuring and maintaining HP Routers and Switches. • Windows 2012 Server administration. (AD, WSUS, DNS, FTP, etc…) • Design and implement system security and data assurance. • Install, configure, test and maintain operating systems, and system management tools. • Maintain system backups, and redundancy strategies. • PCs & Server’s hardware troubleshooting. • CCTV/ DVR/ NVR Configuration and troubleshooting, Camera Location Design & implementation.• Data Backup maintain.• Manage external vendor’s relationships and services.• Security System Configuration and troubleshooting

 Onsite responsible person for all IT activities on both Kerawalapitiya & Sapugaskanda Terminals. Administrate servers, desktop computers, printers, routers, switches, firewalls, digital phones, smartphones, security updates and patches. Responsible for networking, installation and maintenance services. Helped and participated to Domain, PC’s & Users migration from Shell Gas to Litro Gas Support users and other administrators over the phone and onsite. Maintain the Litro Terminals network infrastructure.  Configuration and testing of any new hardware and software. Management of the daily data backup and other Terminal Oriented Software. Installing and Troubleshooting Windows desktops/Laptops and server operating systems. TCP/IP networking and hardware maintenance and repair. Administration of File and print server, Domain Controllers, Exchange Server, DNS, DHCP, FTP. Administrating CCTV Surveillance (IP Based and Analog), AV Solutions, Access Control Systems, PABX Telephone System Applying patches in accordance with company procedures. Finger print attendance system management & troubleshooting.

 Troubleshoot hardware / software and replace defective components. Attending to all day-to-day IT related Issues  Installing, Configuring & implementing network and local printers / Scanners. Troubleshooting LAN / WAN and other network related problems providing remote and onsite assistance, and providing technical expertise for performance and co-ordinate with all the users on sites Provide remote and onsite support to the end users to increase business needs Installing, configuring & implementing Windows OS and Software.

Courses Conducted, NCC International Diploma In Computer Studies Diploma In Information Communication Technology Diploma In PC Assembling & Network Engineering International Computer Driving License (ICDL) Diploma In Visual Studio .Net Diploma In Desktop Publishing Certificate In Web Designing & Development O/L ICT & A/L ICT (school syllabus) E-Citizen