Deputy Manager
Havelock
Responsible for budgeting, planning, forecasting and analysis of financial information and effective channel managementOrganize & Conduct special audit and control reports by collecting, analysing, and summarizing operating information and trendsDevelop and periodically review and update standards of conduct to ensure established policies and procedures are followed by the relevant staff and recommended appropriate strategies to overcome weak areas.Adhere to regulatory (CBSL) and card scheme (Master/VISA card) regulations, guidelines and reporting requirementsEnsure compliance with established internal control procedure & maintain internal control systemCompliance by examining records, reports, operating practices, and documentation – (Daily, Monthly, Quarterly & Annual basis), maintain internal control systems by updating audit programmes and recommending new policies and procedures.System developments and coordinating IT projects.Identify system automations, suggest new system developments for manual processes, coordinate IT projects with relevant stakeholders, drawing workflows and reviewing URS with the requirement and IT personals, conducting UAT and implement the production in live. Fraud risk managementMonitoring credit card transactions and Identify fraudulent transactions by analysing trends, transaction values, MCCs and reviewing customers’ inquiries. Creating FRM rules and reviewing existing rules to mitigate fraudulent transaction risk and establish FRM processes