Sameera Shaik Email & Phone Number
Who is Sameera Shaik? Overview
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Sameera Shaik is listed as Showroom Manager at Motus Mercedes-Benz, a with 48 employees, based in Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Sameera Shaik.
Sameera Shaik previously worked as Showroom Manager at Sandown Motor Holdings Mercedes Benz Sandton and Dealer Customer Relations Manager at Sandown Motor Holdings. Sameera Shaik holds Matric Exemption from Buffelsdale Secondary.
Email format at Motus Mercedes-Benz
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About Sameera Shaik
I worked myself into continuous promotions by means of providing analysis and continuous improvement methods to increase customer satisfaction levels, business profits and retention. I strive in providing on job training and coaching sessions to ensure a professional working environment for both frontline and support staff.I have excellent communication skills with both staff and Manufacturer and have an excellent understanding with the business vision from the Manufacturers and incorporate that into all retail environment implementations. I have great knowledge and experience of all management fundamentals and have been exposed to all departments within the dealership. I am able to optimize all Sales and After-sales opportunities by means of benchmarking and gap analysis which in turn results in maximizing all margin payout criteria’s.I am a confident and committed employee who strives on results and am also a firm believer that your statistical results and leadership profile prove your value to the company.
Sameera Shaik's current company
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Sameera Shaik work experience
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Showroom Manager
Current
Showroom Manager
Current
Dealer Customer Relations Manager
Regional Csi Manager
• DEALER VISITS – WEEKLY RESULTS TO DEALER MANAGEMENT, ASSIMILATING ALL INFORMATION INTO PURPOSE GENERATED REPORTS • IMPLEMENTING AND MANAGING STANDARD OPERATING PROCEDURES• TIMEOUS SUBMISSION / DISTRIBUTION OF CSI REPORTS TO DEALERS• EFFECTIVE CO –ORDINATION OF CSI RESULTS • IMPLEMENT STRATEGIES TO MAXIMIZE ALL MARGIN PAYOUTS• PROVINDING TRAINING AND COACHING INTERVENTIONS• DESIGN AND WRITE CSI PROGRAMES, PREPARE CSI PRESENTATIONS • ASSSTING DEALERS WITH CSI RELATED QUERIES, NEGOITIATE WITH MBSA REGARDING CSI WEIGHTINGS AND APPEALS• DEADLINES MET• ASSISTING ALL MANAGERS WITH BUSINESS PROCEDURES AND GAP ANALYSIS• GENERAL MARKETING FOR CSI • MEASURING, MANAGING AND ANALYZING SALES EXECUTIVE PROSPECTING• MANAGING AND MONITORING SALES AND MARKETING INITIATIVES FROM OEM TO DEALER OPERATION LEVEL FOR CSI PURPOSES• DEALER STANDARDS CO-ORDINATOR• ACT AS STAND IN DEALER CRM’S WHEN REQUIRED• AFTERSALES MANAGEMENT ON ALL GROUP KPI REQUIREMENTS BY MEANS OF IMPLEMENTATION AND MEASUREMENT THEREOF• IMPLEMENT AND MANAGE DEALER DEVELOPMENT PROCESSES AND STRATEGIES• DATA QUALITY CHECK
Dealer Customer Relations Manager
• BENCHMARKING CUSTOMER JOURNEY PROCESS- OPTIMISING CSI BY BEING PROACTIVE IN OFFERING ASSISTANCE TO CUSTOMERS AND STAFF TO ENSURE CUSTOMER SATISFACTION AT ALL TIMES• MANAGE , EVALUATE AND MAINTAIN THE BEST FORM OF CUSTOMER EXPERIENCE• MAXIMISING VARIABLE MARGIN PAYOUTS• MANAGE CUSTOMER FOLLOW UP PROCESS- CCS & LIGHTSTONE• ASSISTING DEPARTMENTAL MANAGERS WITH BUSINESS PROCEDURES , PROVIDE REPORTS FOR GAP ANALYSIS• MANAGE ALL MBSA RELEVANT CORE STANDARDS ACHIEVED• MANAGEMENT OF MOBILO VEHICLES• MANAGE SHUTTLE SERVICES
Aftersales Admin Assistant
• ENSURE ALL SERVICE BOOKING AND APPOINTMENT PROCESSES ARE ADHERED • ASSIST SERVICE ADVISORS WITH CUSTOMER FOLLOW UP / ENQURIES• MANAGE CUSTOMER VEHICLE DELIVERY SCHEDULES • EXHIBIT A WILLINGNESS TO ASSIST CUSTOMERS IN ALL INTERACTIONS WITH DEALERSHIP AND DEPARTMENT
Sameera Shaik education
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Buffelsdale Secondary
Frequently asked questions about Sameera Shaik
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What company does Sameera Shaik work for?
Sameera Shaik works for Motus Mercedes-Benz.
What is Sameera Shaik's role at Motus Mercedes-Benz?
Sameera Shaik is listed as Showroom Manager at Motus Mercedes-Benz.
Where is Sameera Shaik based?
Sameera Shaik is based in Gauteng, South Africa while working with Motus Mercedes-Benz.
What companies has Sameera Shaik worked for?
Sameera Shaik has worked for Motus Mercedes-Benz, Sandown Motor Holdings Mercedes Benz Sandton, Sandown Motor Holdings, and Fury Motors.
How can I contact Sameera Shaik?
You can use AeroLeads to view verified contact signals for Sameera Shaik at Motus Mercedes-Benz, including work email, phone, and LinkedIn data when available.
What schools did Sameera Shaik attend?
Sameera Shaik holds Matric Exemption from Buffelsdale Secondary.
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