Key Responsibilities• Support the products IBM Power Systems, IBM System p, IBM Pure Systems, IBM Blade Center, AIX, RHEL, SLES for HANA, IBM PowerVM, IBM PowerHA, IBM Storage Systems, IBM Storage Area Networks & IBM Tivoli Storage Manager.• Experteq : AIX Support• Ensuring the escalation of all the incidents and problems to relevant management levels in time.• Coordinating project implementation activates with internal departments, Business partners, customers and other vendors.• Attending project implementation activities and user acceptance tests (UAT).• Preparing project detailed design documents & UAT documents.• Ensuring all the project implementations meet the deadlines and customer expectations.• Conducting skills transfer sessions and demonstrations as per customer requests.• Maintaining a high level of customer satisfaction and very good customer relationship.Key IT Infrastructure Implementations carried out and led• Wormald -Australia: Core System IT Infrastructure Upgrade Solution • The Distribution and Logistics Company (TDLC) - Australia: Core System IT Infrastructure Upgrade Solution Skills: IBM Power Servers · AIX · Linux · Troubleshooting · Virtualization · IBM AIX · Operating Systems · IBM Storages · PowerLinux . Live Partition Mobility (LPM) . HyperSwap . checkmk

Key Responsibilities• Leading the Power Systems/AIX team to support the products IBM Power Systems, IBM System p, IBM Pure Systems, IBM Blade Center, AIX, RHEL, SLES for HANA, IBM PowerVM, IBM PowerHA, IBM Storage Systems, IBM Storage Area Networks & IBM Tivoli Storage Manager.• Guide the team to escalate the incidents and problems to the next technical support levels and follow up till the resolution.• Ensuring the escalation of all the incidents and problems to relevant management levels in time.• Leading Power Systems/AIX engineers to complete all the scheduled preventive and corrective maintenance activities.• Leading Power engineers to complete the change request activities.• Ensuring the availability of on-call engineers after office hours & weekends to provide 24x7 support.• Supporting TSS business team to evaluate the project implementation efforts and charges.• Coordinating project implementation activates with internal departments, IBM business partners, customers and other vendors.• Attending project implementation activities and user acceptance tests (UAT).• Leading the Power Systems/AIX engineers for project implementation activities.• Preparing project detailed design documents & UAT documents.• Ensuring all the project implementations meet the deadlines and customer expectations.• Conducting skills transfer sessions and demonstrations as per customer requests.• Maintaining a high level of customer satisfaction and very good customer relationship.Key IT Infrastructure Implementations carried out and led [out of 40+]• Bank of Ceylon [BOC]: Trade Finance IT infrastructure Solution• LankaClear: CCAPS IT Infrastructure Upgrade Solution• NDB: Temenos Core Banking IT Infrastructure Upgrade Solution• NSB: Temenos Core Banking IT Non-Prod Infrastructure Solution• Bank of Maldives: Silverlake ATM IT Infrastructure Upgrade Solution• Sampath Bank: Temenos Digital Banking IT Infrastructure Solution

Key Responsibilities• Supporting the products IBM Power Systems, IBM System p, IBM Blade Center, AIX, IBM PowerVM, IBM PowerHA, IBM Storage Systems, IBM Storage Area Networks & IBM Tivoli Storage Manager.• Attending all the assigned project implementation activities, technical incidents/problems assigned by the helpdesk, assigned performance-related issues and performance tuning, scheduled preventive maintenance activities & assigned change request activities.• Ensuring the on-call availability according to the standby schedule.• Coordinating with team leader and management to meet customer SLA and MA targets.• Handing all the technical escalation with next-level support teams.• Conducting skills transfer sessions and demonstrations requested by customers.• Ensuring all the assigned KPIs such as activity clocking, software call closure, hardware call closure, spare part return, software and hardware incidents escalation closure targets are met.• Maintaining a high level of customer satisfaction and very good customer relationship.Key IT Infrastructure Implementations carried out and led [out of 40 +]• Hayleys PLC: SAP S/4 HANA IT Infrastructure Solution• Ceylinco Life : SAP S/4 HANA IT Infrastructure Solution• CBL : SAP S/4 HANA IT Infrastructure Solution•Senok SAP S/4 HANA IT Infrastructure Solution•NDB: Temenos Core Banking IT Infrastructure Solution•Allianz: IT Infrastructure Solution•Arpico: IT Infrastructure Solution•CPSTL: IT Infrastructure Solution

Key Responsibilities• Supporting the products IBM Power Systems, IBM System p, IBM Blade Center, AIX, IBM PowerVM, IBM PowerHA, IBM Storage Systems, IBM Storage Area Networks & IBM Tivoli Storage Manager.• Attending all the assigned project implementation activities, technical incidents/problems assigned by the helpdesk, assigned performance-related issues and performance tuning, scheduled preventive maintenance activities & assigned change request activities.• Ensuring the on-call availability according to the standby schedule.• Coordinating with team leader and management to meet customer SLA and MA targets.• Handing all the technical escalation with next-level support teams.• Conducting skills transfer sessions and demonstrations requested by customers.• Ensuring all the assigned KPIs such as activity clocking, software call closure, hardware call closure, spare part return, software and hardware incidents escalation closure targets are met.• Maintaining a high level of customer satisfaction and very good customer relationship.

Provides Troubleshooting and fault-finding services for technical problems.

Conduct Digital Electronics, Analogue Electronics, Advanced Electronics Laboratory Class and Tutorials. Supervise final year Electronics Projects in 2013.