Sameer Babu Email & Phone Number

Abu Dhabi, United Arab Emirates

• Acting as the on-site contact for all IT related incidents loggedin HelpDesk and support calls• Managing Active Directory user accounts, groups & computers,and Group Policy Objects (600 users)• Plan, manage and deploy updates, patches and hotfixes forWindows servers, client operating systems (OSes) and otherMicrosoft software.• Managing EndPoint Security environments and deliver servicesusing Endpoint Security tools.• Delivering high quality support across all key software andapplications, networks, desktops/laptops, printers, scanners, biometricdevices and access points• Managing and monitoring of backups in multiple locations andmaintain disaster recovery plan,• Managing mailing list and perform regular file archival.

Abu Dhabi, United Arab Emirates

• Monitoring daily operations, including Server, Hardware,Sofware, Operating Systems, Attendance System, Q and TokenMachines, POS Machines.• Configure website settings and install supporting applicationsfor Ministry of Human Resource & Emiratisaton (MOHRE),Ministry of Labor (MOL), Ministry of Interior (MOI) and ICA.• Repairing and upgrading hardware and software and ensuringall computers and devices were fully operational.• Creating and maintaining accurate database of all pending andresolved IT issues.• Selecting and purchasing new and replacement hardware andSoftware.

Abu Dhabi, United Arab Emirates

• Supervising the work of Security system, Data Network, Time.Attendance System, PABX System and Public Addressing System.• Perform testing and certification.• Providing technical advice to clients and customers.• Coordinates and monitors scheduled works.• Handling hardware or software problems and faults andreferring on to specialist technical colleagues.• Developing and overseeing the installation of systems, whichinclude software and hardware.