• Partner with leaders to advise and coach on operational HR issues related to employee engagement, work performance, disability management, training needs, employment-related policies, and legislation.• Provide insight to staff planning, recommend and assist with recruitment, assessment and selection strategies that meet various departmental needs.• Advise and coach leaders and staff to facilitate overall compliance with HR policies, processes, and procedures.• Work with external vendors to develop and manage focused projects. Oversee project outcomes, manage consultants, make recommendations to Senior Leadership Team and/or Council and implement approved action plans.• Provide guidance to staff when approached; recommend resources for support, including EAP.• Investigate staff and/or public complaints following best practices and legislative obligations, provide recommendations including coaching, discipline and/or restoration strategies for those affected.• Provide support to other related functions like payroll or IT; provide support with pension and benefits administration.

• Employee coaching on organizational policies, legislative matters, and interpersonal concerns• Full-cycle recruitment for operational roles• Contributed to the Talent Management systems excellence and automation projects by providing insights and expertise in the system functionality of the HRIS (ADP)• Managed and created standard operating procedures for any new systems process or project introduced and implemented • Trained new employees on HRIS and systems utility• Managed daily general talent-related tasks for the assigned client groups and worked closely with department leaders for staffing • Worked closely with leaders regarding their action plans for improving employee engagement• Led health and safety investigations, initiatives, and projects • Conducted termination meetings with leaders• Represented the organization at in-person and virtual job fairs • Successfully completed a significant salary project in the HRIS system • Initiated the WSIB Excellence Program

• Managed and maintained high volume talent requisition process and worked closely with other managers for new staff placements• Developed and executed job ads for the Applicant Tracking System and sourced the best fit candidates• Led the assessment and testing process to select the best candidates • Managed day-to-day HR functions to support the team and other departments• Responsible for the weekly orientation process to cover all HR policies, procedures and rules with the new employees; assisted them with completing their paperwork• Represented the organization at virtual job fairs • Utilized systems like Oracle, ADP and Kronos to enter new employees and made changes for existing employees

• Facilitated training and orientation sessions for new and existing employees; covered HR, Health and Safety Policies • Advised management on recruiting needs; managed the recruitment and selection process• Prepared job description documents, planned and scheduled interviews, drafted offer letters and communicated effectively with successful and unsuccessful candidates• Met employees for performance and probationary reviews and exit interviews; was also actively involved in employee relations investigations.• Managed time and attendance information in the HRIS; generated weekly headcount report for the senior management team• Actively involved in the company’s health and safety initiatives; also, part of the social committee • Liaised and coordinated with staffing companies to manage contingency workers

Provided online support to graduate students with Human Resources courses.

• Managed a project for recruiting 250 candidates for a client in various geographic locations of Ontario• Provided recruitment support including posting jobs, screening and mining resumes, interviewing, performing reference checks and hiring candidates • Coached new candidates on pre-requisite requirements of clients; Administered pre-testing for the required position• Utilized MS Office and the HRIS for efficient results in remote recruitment

• Opened/Closed new chequing and savings accounts; handled personal accounts and wire transfers for clients• Provided technical assistance to clients using multiple CRM systems

• Identified and utilized my professional network to find the best prospects to be recruited for the team• Participated in job fairs and other recruiting opportunities to recruit consultants for the division