Sameer K Email & Phone Number

Maldives

Bengaluru, Karnataka, India

Head of Sales, Marketing & Operations at TATA Realty - The Promont Phase II, overseeing and managing the project in partnership with Xanadu, driving sales, marketing, and operational excellence.

Bengaluru, Karnataka, India

As a team member of Puravankara Ltd, a leading real estate firm in Bangalore, my role primarily involves working with the sales team at the Meraki and Sound of Water projects. I was responsible for handling both walk-in and digitally generated leads, guiding prospective buyers towards making informed decisions about their dream home with.

Bengaluru, Karnataka, India

As the Head of Sales & Customer Success at Bitclass, an Edu Tech Platform as a Service (PAAS), I achieved significant growth by implementing strategic initiatives:Increased sales by over 20% month-over-month.Cut marketing expenses by leveraging our 1.5 million customer database for targeted campaigns.Launched new products and subscription plans.Established.

Bengaluru, Karnataka

As a manager, I was responsible for creating and managing a functional support and inside sales team. I developed SOPs and training modules for both organizations, defining SLAs, KPIs, and reporting structures, as well as script creation and delivery for the support team. I also implemented NPS calling, technology improvements based on client feedback, and.

Bangalore

As a manager, I led a team of 25+ members responsible for managing the customer services and operation - outbound process and the email process.In addition to managing the teams, I also served as the grievances officer, handling legal and internal escalations. My strong communication and interpersonal skills allowed me to effectively manage customer.

Bengaluru Area, India

As a Team Lead, I handled a team of 08 Relationship Executives, ensuring their daily performance was tracked and monitored. I was the SPOC for Mumbai, Gurgaon, and Lucknow branches at the Bangalore Headquarter, liaising with stakeholders to ensure smooth operations.Additionally, I was the SPOC of the partner incentive program (Spotlight & Wallet share) for.

Aurangabad Area, India

As the member of the retention desk team of 12 Advisers, I was responsible for maintaining their performance and retention tracker. I implemented the Problem Identification, Problem definition, and Problem resolution principle, which helped in minimizing the churn out for Idea (Client) by providing the best fit plan.I worked towards achieving end-to-end.