Vice President And Global General Manager - Banking, Financial Services, Securities And Insurance
Round Rock, Texas, Us
As the global head of Banking, Financial Services, Securities and Insurance (BFSI) at Dell Services, I was responsible for setting the vision and strategy, executing the strategy and managing the P&L for the business. In 2011, I was hired to create a high-growth business that, at the time, was a scattering of varied accounts with non-existent Go-to-Market Strategy, Practices, Solutions and Pre-Sales teams. I built a highly-successful team consisting of sales, account and relationship management, architecture and solutioning, and consulting and industry expertise. I also developed a focused growth strategy, which included high customer and employee satisfaction rates. From its modest beginning in 2011, with a handful of customers and a few solutions, Dell Services’ BFSI business grew to more than 5,000 team members, offering end-to-end capabilities across banking, securities and insurance covering consulting, applications, business process management and infrastructure/cloud services. During this time period, BFSI became one of the most successful and fastest-growing businesses within Dell Services. BFSI maintained its strong customer focus while providing rewarding careers for its employees and a culture of overall excellence and personal achievement.