Sameer Lekkihal Email & Phone Number

Bengaluru, Ka, In

Gurugram, Haryana, India

- Results-driven Associate Director in Insuretech Operations, specializing in process improvement and system enhancements.- Collaborating seamlessly with the Product team to implement automation solutions, resulting in improved KPIs and significant cost savings.

Bengaluru, Karnataka, India

Senior leadership, Cross functional team, funnel conversion- Working directly with Sales Head (CXO) to drive the sales of electric 2-wheeler OLA S1 Pro- Strategized and rolled out Home TR model in 100+ cities across the country to increase customer engagement- Devised phase wise roll-out plan for launch of Experience centers in 20+ cities across the country- Change Management: Currently handling the migration of lead management software from internal portal to Leadsquared application with 800+ users and 2 lakh+ active leads- Coordinated with cross functional teams to understand customer behavior and improve funnel conversion from 0.5% to 4%

Bangalore Urban, Karnataka, India

In my role as a program manager, I act as an advisor and resource in variety of key areas * Product and Brand management: Lead increase in customer acquisition by collaborating with product team and deriving insights to improve UX across the app.* Program Management: Prepared KPI dashboards and brand strategies to launch the Q-commerce business.* Business Operations: Responsible for creating center of excellence (COE) for operational ecosystem and executing key projects to achieve scalability as per growth planResponsible for managing overall performance of store operations in Ola dash across 250+ outlets PAN India. Part of critical business discussions where the key roadblocks are resolved.Played a pivotal part in successfully launching 200+ stores in 4 months by streamlining the launch process.One out of 10 members team devised to solve critical issues by coordinating with all cross functional teamsOLA Foods:Analyzed 10k+ customer reviews of OLA Foods, devised actionables and & improved food ratings from 3.8 to 4.1 across all platforms.

Mumbai, Maharashtra, India

• Aided in end to end development of new venture, Fresh Fruits Retail Distribution, across 4 cities for portfolio company.• Devised GTM strategy for fruits retail business across 4 cities with annual potential sales of 1.16 lakh MT.• Designed retailer acquisition model, estimated no. of retailers on-boarded & forecasted 2 year monthly sales volume.• Conceptualized sourcing strategy and end to end supply chain of 12 fresh fruits distribution to retailers.

Hubli - Dharwad

• Outstanding Performer award for overall achievement;• Counselled and developed skill set of 800+ SBI PO, IBPS PO and clerical aspirants in Quantitative Aptitude.• Achieved 45% admission conversion via tele marketing; 15% increase in no. of admissions.

Master Of Business Administration - Mba, Marketing, Strategy, Operations

Activities and Societies: Member, Infrastructure and Audit Committee.

Bachelor Of Science - Bs, Agriculture, Agriculture Operations, And Related Sciences