Sameer Rabbani Email & Phone Number
@cisco.com
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Who is Sameer Rabbani? Overview
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Sameer Rabbani is listed as Team lead Customer Success at Boldr, a with 41 employees, based in Pakistan. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Sameer Rabbani.
Sameer Rabbani previously worked as Technical Support Team Lead at Cielo Wigle Inc. and Technical Support Professional at Cielo Wigle Inc.. Sameer Rabbani holds Bachelor'S Degree, Political Science & Journalism from University Of The Punjab, Lahore.
Email format at Boldr
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AeroLeads found 1 current-domain work email signal for Sameer Rabbani. Compare company email patterns before reaching out.
About Sameer Rabbani
I started off my career in sales, and then moved into customer Services and Support within the telecommunication industry. Later, I made a shift to the IT industry, joining a local software company where my responsibilities included maintaining customer records, front end support, planning, and team management. Cisco was a great experience, I got to work across the globe with cross functional teams, on different projects, and learnt the basics of Business Process Management & Agile Project Management.I am an avid fan of technology, and always try to stay aware of the recent major breakthroughs within the IT industry, and enjoy working in a fast-paced environment
Listed skills include Customer Service, Telecommunications, Sales, Customer Satisfaction, and 15 others.
Sameer Rabbani's current company
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Sameer Rabbani work experience
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Technical Support Team Lead
- Managing the assigned team.- Escalated issues, follow up.
Technical Support Professional
- Receiving inbound calls, from customers for product information, troubleshooting.- Following up internally with the respective teams, related to pending issues for customers.- Keeping track of existing products, issues, application and firmware updates.
Account Executive
- Managing assigned accounts in the SMB Category, and ensuring seamless business relationship for the assigned accounts.- Exploring Sales opportunities, for the existing accounts and prospective customer- Managing customer accounts, orders, and coordinating internally with the respective teams related to assigned accounts.
Bpm Specialist
Sales Acceleration Center- Approach cross/functional teams related to the Customer Concerns.- Part of OM processes War room, when new companies transition in Cisco.- Leading issue tracker meetings, related to business process automation.- Business process documentation related to different business processes.- Part of BAT/UAT testing related to new process releases, Business process management
Senior Executive - Sales & Support
Moftak Solution had its own Product/Application on an international level and provided software/web based solutions as well. Medium of communication again was inbound through calls, chats and emails including social media. Responsibilities included and were not limited to Social media, Advertisement, Managing Team/Product, Analysis and Customer Sales & Support.
Customer Support Executive
- December 2009 - March 2012,Customer Support ExecutiveCall Centre, Outbound/COPS Ufone, Islamabad.The department was known as Retention & Loyalty at first. We used to Callback customers per defined criteria which included Promotions/surveys troubleshooting customer issues/problems, as per standard procedure. Later on it was changed into the Outbound Section.- June 2005- December 2009, Customer Facilitation ExecutiveCall Centre, Inbound/COPS Ufone. Islamabad.Receiving Calls on the helpline.Providing instant solution while fulfilling the designated KPI’s.Ensuring customer satisfaction, providing updated information, troubleshooting, registering complaints or providing details related to complaints. I was one of the few selected for the BlackBerry helpline as well within this time period.
Customer Services Representative
Started off my career with this job, working was on different Projects/clients in the US related to mortgage,and we used to search new leads and retained customers on behalf of our clients as well. While achieving Daily sales targets, and retaining old customers. Although sales were the primary target, I used to emphasize on maintaining quality control and customer satisfaction.
Sameer Rabbani education
Frequently asked questions about Sameer Rabbani
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What company does Sameer Rabbani work for?
Sameer Rabbani works for Boldr.
What is Sameer Rabbani's role at Boldr?
Sameer Rabbani is listed as Team lead Customer Success at Boldr.
What is Sameer Rabbani's email address?
AeroLeads has found 1 work email signal at @cisco.com for Sameer Rabbani at Boldr.
Where is Sameer Rabbani based?
Sameer Rabbani is based in Pakistan while working with Boldr.
What companies has Sameer Rabbani worked for?
Sameer Rabbani has worked for Boldr, Cielo Wigle Inc., Zones, Llc, Cisco, and Moftak Solutions.
How can I contact Sameer Rabbani?
You can use AeroLeads to view verified contact signals for Sameer Rabbani at Boldr, including work email, phone, and LinkedIn data when available.
What schools did Sameer Rabbani attend?
Sameer Rabbani holds Bachelor'S Degree, Political Science & Journalism from University Of The Punjab, Lahore.
What skills is Sameer Rabbani known for?
Sameer Rabbani is listed with skills including Customer Service, Telecommunications, Sales, Customer Satisfaction, Call Centers, Team Management, Time Management, and Customer Retention.
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