Technical Support Team Lead
Current- Managing the assigned team.- Escalated issues, follow up.
Sep 2021 - Present
AeroLeads people directory · profile
Sameer Rabbani Email & Phone Number
Team Lead, Technical Support.
at
Cielo WiGle Inc.
1 work email found
@cisco.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Team Lead, Technical Support.
Location
Pakistan, Pakistan, Pakistan
Company size
Who is Sameer Rabbani? Overview
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Quick answer
Sameer Rabbani is listed as Team Lead, Technical Support. at Cielo WiGle Inc., a company with 44 employees, based in Pakistan, Pakistan, Pakistan. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Sameer Rabbani.
Sameer Rabbani previously worked as Technical Support Team Lead at Cielo Wigle Inc. and Technical Support Professional at Cielo Wigle Inc.. Sameer Rabbani holds Bachelor'S Degree, Political Science & Journalism from University Of The Punjab, Lahore.
Company email context
Email format at Cielo WiGle Inc.
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{first_initial}{last}@cisco.com
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AeroLeads found 1 current-domain work email signal for Sameer Rabbani. Compare company email patterns before reaching out.
Profile bio
About Sameer Rabbani
I started off my career in sales, and then moved into customer Services and Support within the telecommunication industry. Later, I made a shift to the IT industry, joining a local software company where my responsibilities included maintaining customer records, front end support, planning, and team management. Cisco was a great experience, I got to work across the globe with cross functional teams, on different projects, and learnt the basics of Business Process Management & Agile Project Management.I am an avid fan of technology, and always try to stay aware of the recent major breakthroughs within the IT industry, and enjoy working in a fast-paced environment
Listed skills include Customer Service, Telecommunications, Sales, Customer Satisfaction, and 15 others.
Current workplace
Sameer Rabbani's current company
Company context helps verify the profile and gives searchers a useful next step.
Cielo Wigle Inc.
7 roles
Sameer Rabbani work experience
A career timeline built from the work history available for this profile.
Technical Support Professional
- Receiving inbound calls, from customers for product information, troubleshooting.- Following up internally with the respective teams, related to pending issues for customers.- Keeping track of existing products, issues, application and firmware updates.
Oct 2019 - Aug 2021
Account Executive
- Managing assigned accounts in the SMB Category, and ensuring seamless business relationship for the assigned accounts.- Exploring Sales opportunities, for the existing accounts and prospective customer- Managing customer accounts, orders, and coordinating internally with the respective teams related to assigned accounts.
May 2018 - Jul 2019
Bpm Specialist
Sales Acceleration Center- Approach cross/functional teams related to the Customer Concerns.- Part of OM processes War room, when new companies transition in Cisco.- Leading issue tracker meetings, related to business process automation.- Business process documentation related to different business processes.- Part of BAT/UAT testing related to new process.
Sep 2014 - Apr 2018
Senior Executive - Sales & Support
Moftak Solution had its own Product/Application on an international level and provided software/web based solutions as well. Medium of communication again was inbound through calls, chats and emails including social media. Responsibilities included and were not limited to Social media, Advertisement, Managing Team/Product, Analysis and Customer Sales &.
Oct 2013 - May 2014
Customer Support Executive
- December 2009 - March 2012,Customer Support ExecutiveCall Centre, Outbound/COPS Ufone, Islamabad.The department was known as Retention & Loyalty at first. We used to Callback customers per defined criteria which included Promotions/surveys troubleshooting customer issues/problems, as per standard procedure. Later on it was changed into the Outbound.
Jul 2005 - Mar 2012
Customer Services Representative
Started off my career with this job, working was on different Projects/clients in the US related to mortgage,and we used to search new leads and retained customers on behalf of our clients as well. While achieving Daily sales targets, and retaining old customers. Although sales were the primary target, I used to emphasize on maintaining quality control and.
Feb 2004 - Mar 2005
Team & coworkers
Colleagues at Cielo WiGle Inc.
Other employees you can reach at cielowigle.com. View company contacts for 44 employees →
AM
Amna Malic
Colleague at Cielo Wigle Inc.
Pakistan, Pakistan
View →
MH
Mahrukh Haider
Colleague at Cielo Wigle Inc.
Islamabad, Islāmābād, Pakistan, Pakistan
View →
PC
Pini Cohen
Colleague at Cielo Wigle Inc.
West Jerusalem, Jerusalem District, Israel, Israel
View →
ZA
Zeeshan Ali
Colleague at Cielo Wigle Inc.
Punjab, Pakistan, Pakistan
View →
SS
Salman Shahid
Colleague at Cielo Wigle Inc.
Islāmābād, Pakistan, Pakistan
View →
EA
Ehtasham Asghar
Colleague at Cielo Wigle Inc.
Rawalpindi, Punjab, Pakistan, Pakistan
View →
YA
Yasir Ameen
Colleague at Cielo Wigle Inc.
Islamabad, Islāmābād, Pakistan, Pakistan
View →
MA
Mudasar Ali Arshad
Colleague at Cielo Wigle Inc.
Islāmābād, Pakistan, Pakistan
View →
RM
Rijhu Mal
Colleague at Cielo Wigle Inc.
Karāchi, Sindh, Pakistan, Pakistan
View →
NW
Nourez Wattoo
Colleague at Cielo Wigle Inc.
Islāmābād, Pakistan, Pakistan
View →
Amna Malic
Colleague at Cielo Wigle Inc.
Pakistan, Pakistan
View →
MH
Mahrukh Haider
Colleague at Cielo Wigle Inc.
Islamabad, Islāmābād, Pakistan, Pakistan
View →
PC
Pini Cohen
Colleague at Cielo Wigle Inc.
West Jerusalem, Jerusalem District, Israel, Israel
View →
ZA
Zeeshan Ali
Colleague at Cielo Wigle Inc.
Punjab, Pakistan, Pakistan
View →
SS
Salman Shahid
Colleague at Cielo Wigle Inc.
Islāmābād, Pakistan, Pakistan
View →
EA
Ehtasham Asghar
Colleague at Cielo Wigle Inc.
Rawalpindi, Punjab, Pakistan, Pakistan
View →
YA
Yasir Ameen
Colleague at Cielo Wigle Inc.
Islamabad, Islāmābād, Pakistan, Pakistan
View →
MA
Mudasar Ali Arshad
Colleague at Cielo Wigle Inc.
Islāmābād, Pakistan, Pakistan
View →
RM
Rijhu Mal
Colleague at Cielo Wigle Inc.
Karāchi, Sindh, Pakistan, Pakistan
View →
NW
Nourez Wattoo
Colleague at Cielo Wigle Inc.
Islāmābād, Pakistan, Pakistan
View →
1 education record
Sameer Rabbani education
FAQ
Frequently asked questions about Sameer Rabbani
Quick answers generated from the profile data available on this page.
What company does Sameer Rabbani work for?
Sameer Rabbani works for Cielo WiGle Inc..
What is Sameer Rabbani's role at Cielo WiGle Inc.?
Sameer Rabbani is listed as Team Lead, Technical Support. at Cielo WiGle Inc..
What is Sameer Rabbani's email address?
AeroLeads has found 1 work email signal at @cisco.com for Sameer Rabbani at Cielo WiGle Inc..
Where is Sameer Rabbani based?
Sameer Rabbani is based in Pakistan, Pakistan, Pakistan while working with Cielo WiGle Inc..
What companies has Sameer Rabbani worked for?
Sameer Rabbani has worked for Cielo Wigle Inc., Zones, Llc, Cisco, Moftak Solutions, and Ufone.
Who are Sameer Rabbani's colleagues at Cielo WiGle Inc.?
Sameer Rabbani's colleagues at Cielo WiGle Inc. include Amna Malic, Mahrukh Haider, Pini Cohen, Zeeshan Ali, and Salman Shahid.
How can I contact Sameer Rabbani?
You can use AeroLeads to view verified contact signals for Sameer Rabbani at Cielo WiGle Inc., including work email, phone, and LinkedIn data when available.
What schools did Sameer Rabbani attend?
Sameer Rabbani holds Bachelor'S Degree, Political Science & Journalism from University Of The Punjab, Lahore.
What skills is Sameer Rabbani known for?
Sameer Rabbani is listed with skills including Customer Service, Telecommunications, Sales, Customer Satisfaction, Call Centers, Team Management, Time Management, and Customer Retention.
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