Sameer Raza Email & Phone Number

Brampton, On, Ca

Markham, Ontario, Canada

• Set up and maintain account fees and credits for new Billing & Settlements processes.• Establish and maintain relationships with external clients including Property Owners/Managers, Utility Companies, and Third-Party Vendors.• Processing Invoices within the established SLA’s while maintaining a high quality standard.• Ensuring resident bills are accurate and generated in accordance to the established bill cycles.• Investigate and resolve billing discrepancies. Collaborate with relevant departments to address issues promptly.

Brampton, Ontario, Canada

• Oversees the organization and preparation of the Receiving Area, guaranteeing efficiency and readiness for arriving commodities.• Executes timely unloading of remaining merchandise, hence maximizing operational flow and reducing backlog.• Provides training, coaching, and feedback to associates to improve their skills and performance.• Promotes a safe and sanitary work environment by enforcing business regulations and procedures, such as safety checks and fixture stability assessments.• Monitors inventory levels and communicates any shortages or excesses to management for appropriate action.• Maintains accurate records of overnight processing activities and performance metrics for reporting and analysis purposes.

Brampton, Ontario, Canada

Toronto, Ontario, Canada

•Led and supported collaborative efforts among multiple university departments, resulting in timely project completion and maximized interdepartmental communication.•Used advanced Excel functions and techniques to evaluate key performance indicators (KPIs) and provided meaningful visual representations for effective decision-making and strategic planning within the school.•Analyzed project data and generated comprehensive reports, providing actionable insights that supported strategic decision-making.•Efficiently managed multiple projects concurrently, regularly meeting tight deadlines with skilled multitasking and precise time management tactics.

Toronto, Ontario, Canada

• Collaborated with internal and external project stakeholders to define and document the project's scope, iterations and determine the minimum viable product (MVP) and outline the overall project delivery schedule.• Established and monitored key performance indicators (KPIs) and metrics to assess the project's success.• Effectively used multiple software, including Asana, Microsoft Project, Basecamp, to achieve project goals.• Collaborated with an agile team to develop business requirements and/or user stories, ensuring validation from customers and stakeholders.

Vaughan, Ontario, Canada