Sameer T. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Gurugram, Haryana, India

• Key Partner/Account ManagerProduct – Full Stack Payment Solutions, Lending Services, Payout Services, Corp Cards etc.Responsibilities:-
• Work closely with the cross functional team to ensure "Razorpay" is fully leveraging all elements identified in the agreements to maximize revenue and increase penetration
• Optimize established relationships to ensure maximum revenue and business partner demands are met with focus on improving the customer experience
• Monitor, measure and propose strategies to continually improve merchant performance, Cost reduction. payment method optimization, market penetration and brand advancement
• Maintain constant and consultative interactions with enterprise accounts to understand client health, geographical coverage, successes, and challenges with the Razorpay Full Stack payment system
• Maintain effective working relationships with relevant departments within the organization to ensure excellent information flow and feedback on of process, policy and product changes that will affect the.

Gurugram, Haryana, India

• Portfolio Growth Manager / Relationship Manager (B2B) Individual ContributorMajor KRA – Strategic Alliance, Portfolio growth, Client Retention, Client Acquisition, Cross- selling / UpsellingProduct –Portfolio Size – 2M.
• Worked towards strategic planning support, identified the right target markets, set the portfolio up forsuccess within their non-domestic footprint, providing insights and hands-on support.
• Managed account growth through implementing campaign solutions: developed campaign strategy and builtcampaigns, monitored and optimized performance to meet and exceed customer marketing KeyPerformance Indicators (KPIs).
• Managed relationships with cross-functional teams across the PayPal environment for executing committeddeliverables to Large and Mid-Market clients in CBT markets.
• Identified international growth opportunities based on existing frameworks and tools, and developed newideas and approaches to optimize growth for assigned portfolio of merchants.

Gurugram, Haryana, India

• Senior Key Partner Specialist (B2B)Team Size – 14 membersMajor KRA – Client Acquisition, Cross- selling / Upselling, Strategic Alliance, Key account management.Product – SAAS Product (Tax Benefits, Gifting Solutions.
• Liaison between product, support and sales team to provide error free and seem less digital payment solution to the corporate employees through Zeta’s digital wallet and tax saving suite of products.
• Pilot new business initiatives & strategies to meet changing customer expectations, thereby resulting into high level of customer satisfaction and increase in market share, sales volume & added bottom line
• Driving sales initiatives & achieving desired targeted bottom line with overall responsibility of ROI and exploring marketing avenues to effectively build consumer preferences & drive volumes
• Carried out strategic alliances/ partnerships by analyzing market trends also did cross selling /upselling in the corporate via offering other services of Zeta like Cafeteria solutions (Digitalizing the cafeteria).

Noida Area, India

• Business Manager (Sales and Customer Success)Team Size – 50+ membersProduct - (JDOMNI – SAAS Product designed for retail industry)Major KRA – Strategic Alliance, Portfolio growth, Client Retention, Client Acquisition.
• Lead a skilled team of over 50 + executives across multiple departments accountable for taking care of all aspects of JD Omni ranging from Sales, Retention, after sales services, troubleshoot and customer support.
• Collaborate with internal stakeholders for identifying transformational opportunities to follow go-to-market (GTM) strategy that will drive sales efficiencies and execute them till last mile.
• Involve in the direct training of the Sales, Customer support, and training team for the better understanding of the product (JDOMNI) over the period.
• Ensure the management of all IT service support for JD Omni, includes but not limited to Incident Reporting, Operations Management etc

• Assistant Manager Team Size – 20+Product – SAAS Product (WaveTec), IT Consulting. IT StaffingMajor KRA – Client Acquisition, Relationship Management, Portfolio growth, Client Retention, Client Acquisition, Cross.
• Led and mentored the teams and ensured that they are effective in their roles and can operationalize the overall Sales of RPO services, staffing strategy, nominating team members for various training programs held.
• Directed/managed Recruiters’ customer development activities, including face to face client interaction to developing an excellent business relationship with existing & inactive customers to build and retain revenue.
• Optimized sales team productivity and conversion effectiveness, managed team expectations to ensure high call volume, and conducted weekly performance evaluations to assess quality, retention, and volume of all sales.
• Worked with senior management to discuss business strategies, diagnosed current organization performance, and developed plans to build organization capabilities and supported business growth.
• Collaboratively developed competency chart using strategic objectives to tie the business strategy with the performance management process, driving the business goals throughout the company.Key Skilled in Lead.

New Delhi Area, India

Project:Techvedic is a technical support startup company which helps United States and United Kingdom customer with their computer and peripheral related queries over the telephone, chat and email.Responsibilities:1. Established strong working relationships with other disciplines within the Company to achieve superior customer service2. Supported the.

1. Developed base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.2. Approached potential clients by utilizing mailings & phone solicitation; making presentations to groups at company-sponsored gatherings; speaking to many groups on the subject of financial well-being3. Determined.

Master Of Business Administration (Mba), Marketing

The Master of Business Administration (MBA or M.B.A.) is a master's degree in business administration (management). Pursued Dual degree.

Bachelor'S Degree, Computer Science

Activities and Societies: Dramatics, Internal groups and organizationsComputer engineering is a discipline that integrates several fields.

Schooling, Computer Science

Activities and Societies: Singing team, Dramatics team, football team, basketball team, etc.Completed my full schooling from from this.