Sameer T K Email & Phone Number

Riyadh, Sa

Saudi Arabia

- Successfully initiated, planned, executed, monitored, and delivered five small to medium-sized audiovisual projects.- Offered AV tech support for 5+ corporate events, covering the entire spectrum of Supply, Installation, Testing & Commissioning.- Monitored the progress of 10 projects, identified potential issues, and took corrective action as needed.- Established and maintained strong relationships with all internal and external stakeholders throughout the project lifecycle.- Assisted in creating more than 10 detailed project plans, including milestones, tasks, resources, budget tracking and reporting requirements.- Troubleshot and repaired several audio and visual systems issues.

Bengaluru, Karnataka, India

- Completed of 14 projects of varying sizes, met client requirements and specifications.- Continuously supported 20+ clients across South India for their tech requirements and liaised with them for seamless project implementation.- Divided project scope into manageable work packages and led a team of 5-8 members to ensure timely project delivery.- Maintained a comprehensive database documenting daily activities and updates of all the finished/running projects, ensuring accurate record-keeping.- Reviewed on-site installation updates weekly, ensuring project progress and adherence to quality standards.- Managed and processed project expense reports every 15 days, and reported to General Manager for financial transparency.- Managed and tracked inventory for a moderate-sized stock of equipment, ensuring timely supply and availability.

Doha, Qatar

- Provided technical expertise for over 10 AV solutions encompassing design, planning, and installation processes, ensuring adherence to the highest standards and guaranteeing exceptional audiovisual experiences for users.- Managed the entire process of designing, installing, and commissioning a diverse range of ELV systems, such as PA, CCTV, fire alarm, and access control systems, for over 15 projects.- Collaborated with more than 25 clients, actively engaging with them to comprehend their specific needs and formulate tailored solutions that precisely align with their requirements.- Maintained a cutting-edge understanding of emerging technologies through active participation in over 20 industry events, comprehensive training sessions, and avid reading of trade publications.

Kerala, India

- Delivered first-line technical assistance to colleagues through phone, email, and chat channels. Strived to address approximately 98% of technical concerns within a 24-hour timeframe.- Resolved a variety of technical challenges, including both hardware and software issues. Achieved an impressive customer satisfaction rating of 95%.- Conducted quarterly monitoring and evaluation of equipment performance, providing insightful recommendations on replacements or servicing.- Recorded technical issues and their corresponding resolutions for future reference purposes.

Bachelor Of Technology - Btech, Information Technology - Anna University, Chennai

Pearson Btec Level 7 Award In Strategic Management And Leadership

Master Of Business Administration - Mba, International Business - Cardiff Metropolitan University, Uk