Working as a Salesforce Delivery Lead in the healthcare space. The project involves managing a team of 10, leading the development, support and maintenance as well as change and release management for the Salesforce Org and integrations with other enterprise applications.Sales Cloud | Integrations: SumTotal, Oracle Taleo, Azure Data Factory | ~130 usersKey achievements:• Improved Salesforce user adoption by approx. 40% year-on-year• More than 10 projects delivered on time and within budget• Successful implementation agile methodology using Azure DevOps for the businessKey responsibilities:• Requirement gathering, analysis and estimation• Convert business processes into user-friendly flows• Create, maintain, and communicate product roadmaps• Convert business requirements into user stories• Product backlog management• Lead sprint planning, reviews, and retrospectives• Root cause analysis and testing• Change and release management• Risk profiling and validation• Salesforce administration• Improve user and feature adoption*Working on a contract with the client through Areya Technologies.

Working as a Salesforce Delivery Lead with multiple projects in various domains with clients in the UK and the USA.Key achievements:• Revenue increase of over 30% year-on-year• More than 10 projects delivered on time and within budgetKey responsibilities:• Project management and delivery• Stakeholder engagement and relationship management• Change and release management• Improve user and feature adoption• Account management

Worked on SAP IBP to incorporate organizational S&OP processes and help different business lines transform their S&OP processes and bring in more transparency.Key achievements:• Self-learned SAP IBP application within a month• Successful IBP design and implementation for 3 product lines• Designed business continuity plan as per Schlumberger guidelinesKey responsibilities:• Business requirements gathering• Techno-functional design• Legacy data integration design• Change and release management• Application support and maintenance• IBP configuration – Key Figures, Master Data, Heuristics, Forecast Consumption, Forecast Models, Planning operators, Template Design, Analytics, etc.

Worked as a Scrum Master for multiple scrum teams, coaching team members on Agile processes and ensuring no deviations from scrum principles.Key achievements:• Trained and coached over 40 people on Scrum• Consistent 90% achievement of Scrum KPIs set at the Org level• Designed and implemented the change and release processKey responsibilities:• Stakeholder management• Product backlog management• Lead sprint planning, reviews, and retrospectives• Maintain acceptance criteria• Maintaining the definition of ‘Done’ and definition of ‘Ready’ for the teams• Ensure Kaizen for teams• Team performance management and reporting• Release planning, forecasting• DevOps/Jira Align maintenance• Team velocity optimisation• Capacity management• Collaborate with the testing team automation• Collaborate with the technical team to drive the CI/CD efforts

Worked primarily on Oracle Applications such as ASCP (Advanced Supply Chain Planning), Demantra (demand Planning), and Oracle ERP as well as custom applications for Schlumberger in close engagement with the sales and operations planning team to solve the inefficiencies in the supply chain for bits and drilling tools division as well as MI Swaco fluids division.Key achievements:• Saved approx. £1 Million annually by implementing a global procurement model.• Enabled approx. £500,000 in annual tax savings with intercompany financial flow changes for Italy and China.• Saved £1500 per day for around 250 locations globally in expediting logistic costs with automated manufacturing alert implementationKey responsibilities:• Stakeholder management• Solution and integration designing with application mock-ups• Solution testing, validation, and implementation.• Managing a team of contractors• Change and release management• Application support and maintenance

Worked closely with the Plan, Supply, and Demand team of global electronics major Arrow Electronics for their global operations. Arrow uses the Oracle suite of applications for its Sales and Operations Planning.Key achievements:• Delivered over 6 special projects involving the movement of inventory valued at over £1.2 Million across global warehouses.• Designed supply networks to optimise logistics costs.Key responsibilities:• Understand the client's requirements • Documentation: Functional Specification, effort estimation• Functional Testing: Test case preparation and validation, end-to-end testing• Data integration and transformation• Application configuration• Maintaining the system uptime• Collaboration and communication across various technical and functional teams• Close liaison with clients and stakeholders• Solution presentation and feedback gathering

Worked as a Business Development Manager responsible to drive business growth through various sales channels, trade promotions and relationship managementKey achievements:• Managed a cohort of around 70 Internal sales representatives.• Managed sales and promotions for over 40 State Bank of India branches with annual revenue of £500,000• Achieved a 60% revenue growth year-on-year.Key responsibilities:• Recruit and train Internal sales representatives• Market segmentation and promotions management• Key account management• Customer relationship management

• Problem finding, RCA and solutioning for stock on hand, storage and handling, purchasing and WIP• Developed and implemented a custom application for enabling visibility and ANDON on the shop floor• Worked on Oracle EBS, ASCP, Purchasing and Inventory Modules