Sameet Plahe Email & Phone Number

England, United Kingdom

Ashby-De-La-Zouch, England, United Kingdom

• Managing the Sanofi CHC Medical Information service and its team members. Ensuring that KPIs are met to a high standard with both company and employee goals being achieved. • Maintaining and building effective communication with clients to foster strong working relationships.• Collaborating with internal Sanofi teams to develop and execute strategies for enhancing the current process, identifying gaps, and proposing solutions.• Establishing and implementing operational guidelines and best practices for the service.• Conducting quality assessments and scrutinising responses for first line and second-line medical inquiries.• Responsible for identifying and reporting any areas related to Pharmacovigilance i.e adverse events, side effects, assisting patients/healthcare professionals and identifying off-label medication use.• ISO 9001 Standards - Proficient in implementing and maintaining quality management systems in compliance with ISO 9001 standards. Experienced in managing processes to ensure consistent product and service quality, continuous improvement, and adherence to customer and regulatory requirements.• Overseeing the management of the Medical Information inbox, including categorisation and workload allocation to the team.• Reviewing, generating, and overseeing content and inquiries.

Ashby-De-La-Zouch, England, United Kingdom

• Supervising the processes and procedures related to management of PTCs for the Sanofi Medical Information team as well as direct contact with reporters• Managing team members to ensure goals and performance targets are met, as well as Supporting team members to develop their skills.• Ensuring that team performance and contribution is regularly reviewed, with appropriate action taken to recognise good performance and correct areas requiring development. As well as ensuring that team morale and mental wellbeing are supported• Compliance to GxP requirements, global standards/SOPs and country standards as well as to local client requirements• ISO 9001 Standards • Managing the PTC workload and distributing accordingly amongst members of the PTC trained staff to ensure completion of all activities in line with KPI’s (ensuring that MI/PTC team report all adverse events within one business day)• Monitoring of workload to ensure sufficient resource is available to meet required timelines for case logging, samples transfer and case closure, MHRA reporting timelines, Adverse Events (AE) and potential counterfeit cases• Creating regular reports on the quality and timeliness of the business units tasks though monthly Quality checks and reporting to KPIs • Pharmacovigilance - Identify adverse events, side effects, aiding patients/HCP identifying off-licence.• Training and supporting to PTC and the Medical Information Team in Product Technical Complaints and Device training• Work with client to develop and implement strategy to ensure the improvement of the quality process, and identifying gaps and providing solutions• Analysing the handling of confidential and time sensitive information to ensure the team is working effectively• Liaising with internal teams to conclude CAPAs. Assisting with periodical meetings with head office to ensure that all updates from an Quality perspective are appropriately actioned i.e. Process, safety and quality updates

Ashby-De-La-Zouch, England, United Kingdom

Provision of high quality medical information services to patients, healthcare professionals and other customer groups about client pharmaceutical products, devices, and related disease areas. Whilst meeting all relevant standards as set by the company and client.

Ashby-De-La-Zouch, England, United Kingdom

• Recording PTCs for Sanofi medicines and devices • Full management of reported complaint, sample return, investigation and complainant reporting • Liaising with customers and global manufacturing site affiliates • Problem-solving by distinguishing PTCs from enquiries that can be resolved by troubleshooting product devices • Formulating reports on identified quality problems, as well as corrective and preventive actions• Complying with Good Manufacturing Practice guidelines whilst conducting investigations• Meeting the agreed KPIs as agreed with the client• Compliance with standard operating procedures (SOPs) and company policies

Birmingham, United Kingdom

Sales representative of bespoke manufactured wooden products.In store sales assistant of hardware and DIY materials. both roles require a professional attitude, great people skills the ability to approach the public in a polite manor, confidence when giving a sales pitch and a in depth knowledge in the products sold.

Bachelors Of Science With Honours In Biomedical Science

Four weeks working in a University laboratory with a Senior Biomedical Researcher, performing a number of lab techniques, including cell.

Medical Science, Distinction* Distinction