Sameet S. Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

India

A specialist in Sales and Customer Service management with result-oriented expertise and product knowledge of visa sales and processing to several destinations around the world. ▪To reach out to potential travelers looking for visa and travel related information for specific countries. Inform and educate the travelers about the procedures and thereby sell the product.To manage a team of 5 sales experts and ensure they follow the set guidelines and meet individual and team targets.▪ To mentor the team, train them on different products and audit their performance.▪ Convert potential leads into loyal customers for the organization.▪ To provide customers with a seamless, hassle-free experience and convert theminto strong advocators of the company’s services.▪ To upsell niche and customizable products like holidays, hotels, flights andinsurance to customers▪ Meet and exceed monthly sales and revenue targets for self and the team.▪ Stay updated on all latest visa related news and developments to ensure thatcustomers have full knowledge of the procedures before applying▪ Eliminate all visa rejection possibilities by maintaining a comprehensive checklist.▪ To ensure that the customer is updated about the progress of his application atevery step.▪ To collate weekly customer feedbacks and identify scope of improvements, if any.▪ Maintain synergies with the operations team to ensure a smooth work-flow.

Mumbai Area, India

▪ Visa sales and customer service▪ Responsible for transferring valid visa from old passports to new for customers ▪ Co-ordination with Consulates for updates and visa application statuses.Sending reports on daily basis for sales .Preparing Roster.Quality Sessions.Conducting Interviews.