Sameetha Ali Akbar Email & Phone Number

Australia

Sydney, Australia

• Involved in Requirement reviews• Preparation and review of testcases• Manual testing & Regression testing• Testing the core banking system and UI• Reporting and tracking of bugs using BAASSUP• Preparing WSR and bug status reports and share with the team• Liaised with SMEs (Subject Matter Experts), Product Owners and Business Analysts

Smithfield, Nsw

• General Office administration duties• Manage and maintain all functions of the office• Responding promptly to customer inquiries.• Communicating customers through various channels.• Acknowledging and resolving customer complaints about the product.• Keeping records of customer interactions, comments and complaints.• Manage large amount of incoming calls.• Answering phones and dealing with general inquiries• Providing additional admin support to fellow staff members as requested (ie. ad hoc duties)• Sending email, letters, mail, faxes (mail collection and distribution)• Filling data entry, scanning and all other documents as required• Monthly Reporting• Entering of supplier and customer invoices and required data into MYOB• Accounts Payable – raising orders, entering invoices, receiving goods, reconciling to statements, filing, preparing monthly payment run summary, liaising with overseas suppliers• Accounts Receivable – entering orders, issue invoices and statements, maintain customer records, allocating payments, reconciliations, debt collection• Prepare financial reports and analysis of sales• Prepare packing list, delivery instructions and labels of orders• Maintain product database and price list• Processing staff time sheets - processing of payroll information into MYOB.• Maintain staff credit expenses and receipts• Liaising and organizing couriers for warehouse pickups and deliveries• Assist with quotations, order entry and processing• Support sales staff

Ashfield

• Helping the migrants from non-English background to learn basic language skills and.• Teaching computer basics for the adult migrants from non-English background

Master'S Degree, Computer Science

Bachelor'S Degree, Electronics