Sameh Anwar

Sameh Anwar Email and Phone Number

Community Support Representative at Uber headquarters
Sameh Anwar's Location
Cairo, Egypt, Egypt
Sameh Anwar's Contact Details

Sameh Anwar work email

Sameh Anwar personal email

n/a
About Sameh Anwar

Sameh Anwar is a Community Support Representative at Uber headquarters.

Sameh Anwar's Current Company Details

Community Support Representative at Uber headquarters
Sameh Anwar Work Experience Details
  • Uber Headquarters
    Community Support Representative
    Uber Headquarters Nov 2018 - Apr 2020
    Cairo, Egypt
    Uber headquarters [November 2018 - April 2020].Community Support Representative - Safety Team.• Delivering warnings to riders and drivers in case of misconduct.• Ensuring the safety of riders and drivers.• Deactivating the vehicles that have been in accidents.• Delivering warnings to riders and drivers in case of misconduct.• Ensuring that the drivers are using their own accounts and that these accounts are not shared with anyone else.
  • Siriusxm Canada (Call Center At Convergys)
    Telemarketing Agent
    Siriusxm Canada (Call Center At Convergys) Mar 2018 - Jun 2018
    Cairo, Egypt
    OptiRanks (call center at iCall) [March 2018 - June 2018].Telemarketing Agent.• Google AdWords telemarketing.• Generating sales leads.• Converting and qualifying prospects.• Communicating with the sales closer.• Following up and coordinating with the prospects and the sales closer.
  • Siriusxm Canada (Call Center At Convergys)
    Sales Agent
    Siriusxm Canada (Call Center At Convergys) Mar 2016 - Jan 2018
    SiriusXM Canada (call center at Convergys) [March 2016 - January 2018].Sales Agent.• Selling and activating service subscriptions.• Troubleshooting technical issues with the customers.• Cross-selling and upselling.• Handling billing enquiries.
  • Samsung Uk (Teleperformance Egypt)
    Customer Service Supervisor
    Samsung Uk (Teleperformance Egypt) Jun 2011 - May 2015
    Cairo, Egypt
    Samsung UK (call center at Teleperformance) [June 2011 - May 2015].Technical Agent and then promoted to Supervisor.• Troubleshooting technical issues with the customers.• Raising repair orders for faulty units to be sent to repair centers.• Handling escalation calls and dealing with frustrated or dissatisfied customers.• Floor walking and providing support to colleagues and team members.• Communicating with repair centers and following up on the repairs.• Managed my own team after getting promoted to Supervisor and handled extra responsibilities.
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Sameh Anwar Skills

Troubleshooting Management Customer Service Call Centers Communication Customer Satisfaction Team Leadership Customer Experience Coaching Team Management

Sameh Anwar Education Details

Frequently Asked Questions about Sameh Anwar

What is Sameh Anwar's role at the current company?

Sameh Anwar's current role is Community Support Representative at Uber headquarters.

What is Sameh Anwar's email address?

Sameh Anwar's email address is sa****@****nce.com

What schools did Sameh Anwar attend?

Sameh Anwar attended Modern Academy Maadi, University Of The District Of Columbia.

What skills is Sameh Anwar known for?

Sameh Anwar has skills like Troubleshooting, Management, Customer Service, Call Centers, Communication, Customer Satisfaction, Team Leadership, Customer Experience, Coaching, Team Management.

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