My working day is spent on the phone making outgoing calls based on a script. During each phone call, you're likely to:• Describe the product benefits and any special offers. • Give advice about how these may benefit customers personally. • Persuade customers to accept a trial period or a visit from a sales representative. • Gather and document information about the customer. • Enter my notes into a computer, including dates for follow up calls. • Take orders and arrange for delivery and bills to be sent