Sameh Elsharkawy Email & Phone Number

Riyadh, Saudi Arabia

Saudi Arabia

Makadi Bay - Hurghada

Marsa Alam, Red Sea Governorate, Egypt

Stella Makadi Resorts & Spa

Stella Makadi Beach Resort & SpaStella Makadi Gardens & Spa Two beautiful hotels with a capacity of 1,326 rooms and extensive food & beverage facilities " 2 Main Restaurants, 4 Ala Carte Specialists Restaurants, Snacks Restaurants, Bars..... etc" and over 900 employees.Key Responsibilities:-- Controlling and analyzing on and on-going basis, in order to optimize, the Quality levels of service and Guest Satisfaction.- Under the Hotel Policies and… Show more Stella Makadi Beach Resort & SpaStella Makadi Gardens & Spa Two beautiful hotels with a capacity of 1,326 rooms and extensive food & beverage facilities " 2 Main Restaurants, 4 Ala Carte Specialists Restaurants, Snacks Restaurants, Bars..... etc" and over 900 employees.Key Responsibilities:-- Controlling and analyzing on and on-going basis, in order to optimize, the Quality levels of service and Guest Satisfaction.- Under the Hotel Policies and Procedures, Assesses, Evaluates and meets the short and long-term needs of the Hotel to ensure its success.- Interacts with Guests and individuals outside the Hotel, including, but not limited to current and potential clients, owing company representatives, community leaders, government officials, travel industry representatives, supplies, competitors and other member of the local community.- Coordinates function and activities with Regional, Area and corporate staff as appropriate.- Assist in development and implementation of the strategic Plan, Marketing Plan, Budget and Goals Program to ensure on-going basis optimum guest satisfaction, sales potential and profitability.- Ensure highest level of Guest Satisfaction by providing within Corporate Standards quality guest services and amenities.- Manages the functions of all hotel personnel through supervision of hotel Executive Department Heads.- Assists in monitoring present and future trends, practices and systems in the Hotel Industry and determines and insures execution of competitive programs as directed.- Assists in overseeing and directing the personnel function of the hotel including Recruitment, Hiring, Orientation, Coaching, Counseling , Training, wage and Salary Administration, Labor Relation, Performance Appraisal and succession planning.- Establishes and maintains effective internal communication and meeting structures to ensure optimum teamwork and productivity.- Performs related duties and special projects as assigned. Show less

Marsa Alam

Key Responsibilities:- Controlling and analyzing on and on-going basis, in order to optimize, the Quality levels of service and Guest Satisfaction.- Under the Hotel Policies and Procedures, Assesses, Evaluates and meets the short and long-term needs of the Hotel to ensure its success.- Interacts with Guests and individuals outside the Hotel, including, but not limited to current and potential clients, owing company representatives, community leaders, government officials, travel… Show more Key Responsibilities:- Controlling and analyzing on and on-going basis, in order to optimize, the Quality levels of service and Guest Satisfaction.- Under the Hotel Policies and Procedures, Assesses, Evaluates and meets the short and long-term needs of the Hotel to ensure its success.- Interacts with Guests and individuals outside the Hotel, including, but not limited to current and potential clients, owing company representatives, community leaders, government officials, travel industry representatives, supplies, competitors and other member of the local community.- Coordinates function and activities with Regional, Area and corporate staff as appropriate.- Assist in development and implementation of the strategic Plan, Marketing Plan, Budget and Goals Program to ensure on-going basis optimum guest satisfaction, sales potential and profitability.- Ensure highest level of Guest Satisfaction by providing within Corporate Standards quality guest services and amenities.- Manages the functions of all hotel personnel through supervision of hotel Executive Department Heads.- Assists in monitoring present and future trends, practices and systems in the Hotel Industry and determines and insures execution of competitive programs as directed.- Assists in overseeing, directing the personnel function of the hotel including Recruitment, Hiring, Orientation, Coaching, Counseling , Training, wage and Salary Administration, Labor Relation, Performance Appraisal and succession planning.- Establishes and maintains effective internal communication and meeting structures to ensure optimum teamwork and productivity.- Performs related duties and special projects as assigned.Achievements- HolidayCheck Recommended Certificate 2014.- TripAdvisor Certificate of Excellence 2014.- TripAdvisor Certificate of Excellence 2013.- TripAdvisor Certificate of Excellence 2012.- Zoover Recommendation award 2014.- Zoover Recommendation award 2013.- Zoover Recommendation award 2012. Show less

Marsa Alam

Key Responsibilities:- Controlling and analyzing on and on-going basis, in order to optimize, the Quality levels of service and Guest Satisfaction.- Under the Hotel Policies and Procedures, Assesses, Evaluates and meets the short and long-term needs of the Hotel to ensure its success.- Interacts with Guests and individuals outside the Hotel, including, but not limited to current and potential clients, owing company representatives, community leaders, government officials, travel… Show more Key Responsibilities:- Controlling and analyzing on and on-going basis, in order to optimize, the Quality levels of service and Guest Satisfaction.- Under the Hotel Policies and Procedures, Assesses, Evaluates and meets the short and long-term needs of the Hotel to ensure its success.- Interacts with Guests and individuals outside the Hotel, including, but not limited to current and potential clients, owing company representatives, community leaders, government officials, travel industry representatives, supplies, competitors and other member of the local community.- Coordinates function and activities with Regional, Area and corporate staff as appropriate.- Assist in development and implementation of the strategic Plan, Marketing Plan, Budget and Goals Program to ensure on-going basis optimum guest satisfaction, sales potential and profitability.- Ensure highest level of Guest Satisfaction by providing within Corporate Standards quality guest services and amenities.- Manages the functions of all hotel personnel through supervision of hotel Executive Department Heads.- Assists in monitoring present and future trends, practices and systems in the Hotel Industry and determines and insures execution of competitive programs as directed.- Assists in overseeing, directing the personnel function of the hotel including Recruitment, Hiring, Orientation, Coaching, Counseling , Training, wage and Salary Administration, Labor Relation, Performance Appraisal and succession planning.- Establishes and maintains effective internal communication and meeting structures to ensure optimum teamwork and productivity.- Performs related duties and special projects as assigned.Achievements- HolidayCheck Work Shop " Hotel Portal Reputation " Frankfurt 2010.- TripAdvisor Certificate of Excellence 2011.- TripAdvisor Certificate of Excellence 2010.- Zoover Recommendation award 2010.- Check Safety First Regional Winner for Marsa Alam Destination 2010. Show less

Marsa Alam

• Assisting the management in implementing and supervising the company standard.• Assist GM (Advisor) & Communicates with all Department Heads.• Daily communication with management regarding control for expense and income potentials.• Making all studies and reports required by the General Manager & Regional FC.• Working with all departments of the hotel in any function directly or indirectly relating to expense and finance and keep them informed of their departmental expenses… Show more • Assisting the management in implementing and supervising the company standard.• Assist GM (Advisor) & Communicates with all Department Heads.• Daily communication with management regarding control for expense and income potentials.• Making all studies and reports required by the General Manager & Regional FC.• Working with all departments of the hotel in any function directly or indirectly relating to expense and finance and keep them informed of their departmental expenses and investigating all items that appear questionable.• Maintaining control over revenue, expenses and assets incompliance with the company Policy & Procedures "Improve Profitability and liquidity".• Maintaining and improving the profitability of the property through strict revenue and cost controls procedures as well as safeguarding of the assets.• Review and sign all the property's Contracts & Checks (with GM).• Evaluate the Credit Conditions.• Controlling the cash flow to ensure best possible use of cash.• Controlling all receipts and disbursements to ensure best possible use of liquid assets.• Providing the operation with the necessary cash needs to cover it's commitments through proper collections and funds requests from the owners.• Checking, supervising and controlling all purchases, disbursements, payroll and expense of the hotel.• Maintaining a basic knowledge of all local laws to hotel operations and communicates with GM and Regional FC on any pending changes.• Supervising the preparation and timely submission of all required tax returns and other reports to government authorities and owning companies in accordance with regulations and contractual agreements.• Issuing the Monthly Financial Report as well as all the documents required by the company.• Ensuring all reports to the Company and the Owning Company are accomplished on time. • Preparing the Annual Budget.• In charge of the Hotel day to day operation in case of absence of General Manager. Show less

Marsa Alam

• Assisting the management in implementing and supervising the company standard.• Assist GM (Advisor) & Communicates with all Department Heads.• Daily communication with management regarding control for expense and income potentials.• Making all studies and reports required by the General Manager & Regional FC.• Working with all departments of the hotel in any function directly or indirectly relating to expense and finance and keep them informed of their departmental expenses… Show more • Assisting the management in implementing and supervising the company standard.• Assist GM (Advisor) & Communicates with all Department Heads.• Daily communication with management regarding control for expense and income potentials.• Making all studies and reports required by the General Manager & Regional FC.• Working with all departments of the hotel in any function directly or indirectly relating to expense and finance and keep them informed of their departmental expenses and investigating all items that appear questionable.• Maintaining control over revenue, expenses and assets incompliance with the company Policy & Procedures "Improve Profitability and liquidity".• Maintaining and improving the profitability of the property through strict revenue and cost controls procedures as well as safeguarding of the assets.• Review and sign all the property's Contracts & Checks (with GM).• Evaluate the Credit Conditions.• Controlling the cash flow to ensure best possible use of cash.• Controlling all receipts and disbursements to ensure best possible use of liquid assets.• Providing the operation with the necessary cash needs to cover it's commitments through proper collections and funds requests from the owners.• Checking, supervising and controlling all purchases, disbursements, payroll and expense of the hotel.• Maintaining a basic knowledge of all local laws to hotel operations and communicates with GM and Regional FC on any pending changes.• Supervising the preparation and timely submission of all required tax returns and other reports to government authorities and owning companies in accordance with regulations and contractual agreements.• Issuing the Monthly Financial Report as well as all the documents required by the company.• Ensuring all reports to the Company and the Owning Company are accomplished on time. • Preparing the Annual Budget.• In charge of the Hotel day to day operation in case of absence of General Manager. Show less

Hurghada - Makadi Bay

- Replace the FC during his absence- Finalize the monthly closing and report the final results- Prepare all figures and statistic reports- Handling the Salaries with H R Dept. with delegation some jobs any accountant (except General Cashier or A/P)- Handling the staff attendance & monthly vacation schedule- Balance Sheet monthly analysis - Check all the support documents of Accounting- Aware about the FC job description for the technical sections (apart of the… Show more - Replace the FC during his absence- Finalize the monthly closing and report the final results- Prepare all figures and statistic reports- Handling the Salaries with H R Dept. with delegation some jobs any accountant (except General Cashier or A/P)- Handling the staff attendance & monthly vacation schedule- Balance Sheet monthly analysis - Check all the support documents of Accounting- Aware about the FC job description for the technical sections (apart of the relation with the Owners and top management)- Responsible for any delegation from the FC(property benefits)- In charge of: Income Auditor / Account Receivable / General Cashier / Receiving / Account Payable. Show less

Hurghada - Makai Bay

1- Control the property REVENUE 2- Control the “ CASH IN “ 3- Analysis the revenue (details) 4- Charge of: Night Auditors/P O S Cashiers5- Review the day sales (FB & FO) 6- Review the day sales – other income – (Telephone, Laundry … etc)7- Compare the vouchers & checks with the system8- Review the General Cashier reports (daily cash/daily deposits)9- Control all cash receipts serial numbers10- Review the calculation of service charge and all revenue… Show more 1- Control the property REVENUE 2- Control the “ CASH IN “ 3- Analysis the revenue (details) 4- Charge of: Night Auditors/P O S Cashiers5- Review the day sales (FB & FO) 6- Review the day sales – other income – (Telephone, Laundry … etc)7- Compare the vouchers & checks with the system8- Review the General Cashier reports (daily cash/daily deposits)9- Control all cash receipts serial numbers10- Review the calculation of service charge and all revenue taxes11- Check all rebates & paid out revenue12- Prepare daily reports for revenue 13- Prepare daily analysis of Complementary Rooms, F B & House Use 14- Prepare daily analysis of Telephone: “B. Calls” and” and” revenue cost of sales”15- Prepare daily analysis of Other Income 16- Control the foreign exchange rate (rate of exchange and bank deposits) 17- Spot Check:a. All cash fund in the operation (general cashier, purchasing, FO, … etc)b. P O S/FO (potential sales & actual)c. Database” software system” & Actual menus Show less

Hurghada - Makadi Bay

- Check the daily receiving vouchers. - Distribute the receiving vouchers by supplier names (and serial by codes).- Record each receiving voucher on the General Ledger.- Issuing the cheque for the General Cashier cash fund substitution (After reviewing the P. cash summaries).- Issuing the payment vouchers for all cheques (and post the cheques to the GL after approved). - Analyze the monthly aging for all vendors. - Identify the vendors outstanding with the support… Show more - Check the daily receiving vouchers. - Distribute the receiving vouchers by supplier names (and serial by codes).- Record each receiving voucher on the General Ledger.- Issuing the cheque for the General Cashier cash fund substitution (After reviewing the P. cash summaries).- Issuing the payment vouchers for all cheques (and post the cheques to the GL after approved). - Analyze the monthly aging for all vendors. - Identify the vendors outstanding with the support documents (monthly).- Record and analyze all payable taxes.- Analyze (on a monthly basis): a. Advance payment accounts.b. Prepaid accounts.c. Accrued accounts. Show less

Hurghada - Egypt

- Management Training program by Le Meridien in different sectors with different departments.- In charge of all stores: a. Use minimum & maximum system.b. Follow up the expired and slow moving items.c. Avoid the spoilage (right way for storage)d. Evaluate the goods by “Average Price”.e. Use “first in first out “system for the actual issuing and receiving.- Control the outlets (to be sure that no revenue loose).- Control the kitchen food (review the actual with… Show more - Management Training program by Le Meridien in different sectors with different departments.- In charge of all stores: a. Use minimum & maximum system.b. Follow up the expired and slow moving items.c. Avoid the spoilage (right way for storage)d. Evaluate the goods by “Average Price”.e. Use “first in first out “system for the actual issuing and receiving.- Control the outlets (to be sure that no revenue loose).- Control the kitchen food (review the actual with the recipes). - Control the items cost prices (make a market survey to be sure that the purchasing get the best price). - Advisor for Management (analysis every dept.’s expenses).- Prepare the daily Flash (mentioned the food cost)- Daily beverage consumption (qty., cost & sales).- Outlets spot check (beverage items inventory).- Actual buffet inventory on a weekly basis. - Analyze staff meals (actual cost comparing the menus). - Analyze the food & beverage complimentary and officers. - Attend the receiving of food & beverage. - Prepare the “Recipes Costing” and follow up with the Executive Chef.- Inform the Dept. Heads for the received items in the store which was NIL.- Monthly “Cost Control Report”. Show less

Cairo

• Delegated by EASTERN CO. FOR TOURISM INVESTMENT “THE OWNING CO.OF LE MERDIEN MAKADI BAY” AS A SISTER CO.• Delegated as a Chief Account.• Issuing down payments for the Contractors.• Monitoring the advances payments of the Contractors.• Material Purchases and casual payments and issuing requisitions from stores.• Presenting the Owning Co. in the hotel.• Analyzing the PRE-OPENING EXPENSES OF THE OWNING CO.• Connected with the Head Departments and the Task Force team… Show more • Delegated by EASTERN CO. FOR TOURISM INVESTMENT “THE OWNING CO.OF LE MERDIEN MAKADI BAY” AS A SISTER CO.• Delegated as a Chief Account.• Issuing down payments for the Contractors.• Monitoring the advances payments of the Contractors.• Material Purchases and casual payments and issuing requisitions from stores.• Presenting the Owning Co. in the hotel.• Analyzing the PRE-OPENING EXPENSES OF THE OWNING CO.• Connected with the Head Departments and the Task Force team of the opening.• Delivering the hotel Assets and Equipments to the Managing Co.• Handing over the Hotel Assets and Facilities to the Management Co. Show less

Cairo

• Responsible for MAIN CENTER ACCOUNTS.• Making Journal Vouchers all over the month.• Check issue.• Responsible for all SISTERS COMPANIES ACCOUNTS.• Any transfer among the Branches”3 BRANCHES FOR THE COMPANY”.• Making Taxes reports & cheques.• All banks accounts.”6 BANKS Current accounts & 4 Loans accounts”.• Banks Reconsolidations every month.• Distributing of all A&G expenses every month.• Month closing.• Balance sheet reconselation.• Balance sheet… Show more • Responsible for MAIN CENTER ACCOUNTS.• Making Journal Vouchers all over the month.• Check issue.• Responsible for all SISTERS COMPANIES ACCOUNTS.• Any transfer among the Branches”3 BRANCHES FOR THE COMPANY”.• Making Taxes reports & cheques.• All banks accounts.”6 BANKS Current accounts & 4 Loans accounts”.• Banks Reconsolidations every month.• Distributing of all A&G expenses every month.• Month closing.• Balance sheet reconselation.• Balance sheet closing of year 1999. Show less

Master Certificate In Hospitality Management, Hospitality Administration/Management

Master Hospitality Management consist of 17 courses at the following fields: - Leadership Essentials. - Foodservice Management..

Bachelor'S Degree, Business/Commerce, General