Sameh Hamdy Email & Phone Number

Egypt

Solutions marketing manager for Service Integration and Management (multi sourcing services integration) for orange business services . not limited to : - Defining the long term strategy of the offer and create product road map- Developing Product pricing strategies and product policies- Determining product packaging solutions- Developing SIAM marketing plan and event campaigns to generate product awareness and demand plan product launch- Supporting sales and marketing with the necessary solution knowledge and technical expertiseconduct solution presentations with Business Development - Developing sales tools and sales training material revolving on SIAM know how - Supplying sales with latest research and marketing information on SIAM trends and market changes - Driving ongoing improvement in sales and profitability of the solution .

In charge of Introducing new ideas, process , tools or products which involves workers at every level in contributing creatively to a company's product development, manufacturing and marketing.Analyses market demand, create value-add solution to position them and extend OBS portfolio that contribute to the Service Management strategy and vision. Duties will be but not limited to : - Identify opportunities for performance improvement and Innovation with a strong technology content- Study these opportunities and assess their potential benefits and positioning in OBS portfolio- Support the International Marketing managers Customer Journey and Solutions in the updating of the Corporate strategic plan- Support the International Marketing managers Customer Journey and Solutions in the updating of the Corporate strategic plan- Provide analysis , new trends about new technology, new features in line with OBS vision and strategy for the service management domain.Concepts /New product features. - Setup and organize OBS customers demos about new technology, new features.- Build innovative features in Service Management domain with a demo/concept approach- Help Company product management to move from a concept to a new product feature.

Support the Product Manager during pre sales and post sales stages to address technical features related to network, security, applications domains.-evaluate new technologies and identify new opportunities to expand and continually improve the product, therefore maintaining or increasing differentiation and client relevance-Maintain up to date knowledge of technology and technological advances particularly with current and proposed partner technologies.-Responsible for creation, delivery and support of demonstration envrironement and content for internal events (e.g., RKO, SKO, BU and management meetings) and external events (e.g., Connect, Orange Business Live, Sales Conventions, User groups)-Design, deliver and support product demonstrations at pre sales stage for bid support purpose.-Responsible for availability , accuracy, delivery, and quality of the product demo environment.Develop training kits for the product.Maintain up to date knowledge of technology and technological advances particularly with current and proposed partner technologies.As a multi-vendor offer ensure that a consistent approach to CIC exists aligning deliverable to match a common definition, irrespective of technology.-Product pricing activity using pricing tool coming from regional Service Management practice or Complex Solution-Contribute to product and service launch information and case studies. -Demo platform mgt with release mgt with prod version- Customer demo setup/customization- Bid support, pricing

Cairo

-a key actor for project development of new products-Validate the completeness of marketing materials, a process perspective and tools -Harmonize the design of new services within the technical and commercial catalogs-Responsible for ensuring delivery of High Focus TTM/Non TTM/Transversal Projects (Cross BU) along with following areas-Participat in the definition of the operating account of the new product by consolidating cost elements associated with the process and tools - Lead new Service management customer implementations till activation of service .

Serving Over 13,000 Employees Globally with over 220 Applications in 222 countriesResponsibilities :  Ensure IT operational services are provided in accordance with established service levelsto customers, internal users, and partners. Of the few ,Staffing –Mentoring Coaching ,motivating and managing the team that’ goes to deliver excellent development of team to ensure skills levels match both current and future operational and customer requirements. Actively participating in the development and implementation of new operationalprocesses and in the modification of current process when needed. Implementation of strategies and processes to ensure employee satisfactionwhich gave a balance inline with them and company goals and strategies through ITILalignment in process and ticketing Systems (Genergy )

Education record

Master Of Business Administration - Mba, Business Administration And Management, General, Excellent

Master Of Business Administration (Mba), Stretegic Planining And Marketing

Master Of Business Administration - Mba

Education record