- Develop work schedules for all staff technicians and make adjustments as needed to accommodate changing workloads.- Evaluate staff productivity, efficiency, and other specific work quality performance indices.- Perform staff performance evaluations and make decisions regarding merit increases or promotions.- Interview potential new hire candidates and makes hiring decisions- Ensure all resources are available to staff members as needed to allow them to perform maintenance and repair of medical equipment.- Provide training to biomedical technicians as appropriate- Verify process exists to ensure appropriate response to all service requests- Monitor monthly expenditures and work with management staff in recommending how best to control equipment service related costs.- perform complex repairs involving extensive troubleshooting to the component level- Collaborate with other support entities (e.g., Information Services or Facilities Management) to develop support plans for devices or system s that require mulch-disciplinary support- Understand and comply with Joint Commission and other applicable standards and regulations.

Medical Equipment Services, Al-Redwan Trad.& Eng.Co• Handle the tasks of installing biomedical equipment at customer site as well as perform preventive maintenance • Perform responsibilities of providing technical guidance of using the installed equipment by visiting customer site and via phone • Handle the tasks of preparing presentations on technical specifications and functionalities of biomedical equipment • Responsible for giving product demo and training to the customer with special attention to system maintenance and operation • Ensure proper functionality of the system through regular servicing of the systems • Perform spare part inventory maintenance as well as maintain records of installation, commissioning and calibration date for future reference

Al-Redwan Trad.& Eng.Co.• Responsible for visiting client site to identify major issues and update the status to senior engineers • Handle responsibilities of testing and repairing minor defects in the system • Prepare all service level reports as well as perform checking the accuracy of testing data • Responsible for coordinating with the product engineer in solving installation and commission issues • Gather service feedback from the customer and update the same to the product engineers • Provide service as per the guidelines of the senior staff and policies of the company