• Reports to the CEO and HR Director for group and acting HR director. Leads HR strategy and team building; working towards an IPO and the standardization and implementation of HR policies and procedures • Leads a team of 11 employees across recruitment, payroll and training business units for both head office and retail stores• Develops and maintains ZAR’s job descriptions and ensure that they reflect the needs of the concerned departments/BUs.• Conducts skills gap analysis for employees and leads training plans for HR development • Manages business need analysis to isolate problematic errors that drive costs up. • Establishes successful relationships with C-level and management to enable change and drive employee engagement.• Plays an integral role in evaluating compensation and performance and creating recommendations to drive higher productivity.• Analyzes employee engagement scores, creates action plans to increase employee engagement.• Develop the annual manpower plan in coordination with concerned Departments/BUs, taking into account business needs, Saudization targets and budget constraints.• Monitor Saudization rate, and ensure that it consistently meets or exceeds its Saudization targets.• Define and monitor key HR metrics and KPIs and report on ZAR’s Human Capital performance in order to identify areas of improvement and trends that may be of interest for ZAR.• Develops and maintains HR Policies and Procedures and ensure that they are properly applied across HR functions and other Departments/BUs.• Manages HR budget for the group, payroll, end of service compensation in coordination of finance department

• Reported to Sales Director and General managers with a portfolio of more than 80 stores • Achieved all sales goals and cost targets for their designated stores by managing both stock and staff• Monitored their KPI’s regularly with continuous communication on their current financial performance.• Verified that all merchandizing and display standards are maintained to ensure sales and profit maximization• Managed store staff recruitment and operations through daily / weekly / monthly communication.• Shared product knowledge with staff and mentored them for proper customer service and retail excellence. • Designed and implemented yearly and monthly business plans for the area under management• Presented sales, revenue and expenses reports and realistic forecasts to the management team• Identified store location to support the expansion plan of the brand• Worked closely with HR department providing staff feedback from store staff to fill gaps and find opportunities to improve all aspects of Zohoor Alreef Business.

• Reported to the area sales manager and supported in implementation store standards and guides to reach sales target • Managed store stock, inventory, merchandizing and marketing materials to reach store sales targets and KPI• Reported market trends and competition analysis to stay abreast of changes and react properly • Reported customer complaints or store discrepancies to the area manager • Helped customers with strong product knowledge and guided them in the customer journey• Used efficiently upselling and cross-selling techniques to improve sales performance

• Check the daily payments.• Follow up of pending payments• Assisting accounts manager in some technical issues in meeting deadlines.• Helping in budgeting process.• Preparing ageing report.• Follow up with cash controller to achieve a good decision and review cash flow as daily• Follow up with sales accountant transactions of objections and liaising with supervisors and area managers.• Follow up the discrepancies between actual and retail pro with sales managers.• Liaising with property director for new stores relating to rent and decoration.• Follow up with supervisors and area managers for all of claims, rent and other issues.• Reconciliation the accounts with local suppliers for closing year end books•Preventing invoices to be double.