Digital Transformation Expert with over 20 years of cross-industry experience driving productivity, decision-making, and business impact across all aspects of IT management, delivery, and operations. I excel in delivering complex IT projects, managing key vendor relationships, and implementing initiatives that enhance customer satisfaction and operational efficiency.My core expertise spans Infrastructure, Security, ERP, CRM, HCM business applications, cloud, GTM and sales solutions, mobility, and analytics. I am a technology visionary and strategic business partner, with a proven track record of developing and executing operational strategies that fuel business growth.My diverse background includes deep knowledge of business applications, mobile technology, e-commerce, m-payments, and VAS services. Recognized for my results-oriented approach, I thrive in rapidly evolving markets, technologies, and organizational structures.Key Areas of Expertise:• Agile Transformation & Enterprise Delivery Processes• Service Delivery, Portfolio, and Agile Program Management• Business & Systems Analysis, APIs, and S/W Development• End-to-End Testing, Production Deployment, and 24x7 Support• Capacity Planning & Business Process Reengineering• Major IT Revenue Systems and Real-time Integrations• FMCG, Telecom, Automotive , Construction, Realestate and Banking IT Landscapes• Leading Multi-Million-Dollar IT Transformation Projects• C-Level Reporting & Stakeholder Engagement