Quality Control Manager
CurrentImplemented and managed quality control processes to ensure all products met company and industry standards.Conducted regular audits and inspections to identify and resolve quality issues, reducing defectsCollaborated with production teams to develop and enforce quality assurance protocols, leading improvement in product quality.Trained and supervised quality control staff, enhancing their skills and ensuring compliance with quality standards.Analyzed quality data and prepared reports for senior management to guide decision-making.Achievements:Spearheaded a quality improvement project that reduced customer complaints by within six months.Developed a new quality assurance program that led to increase in customer satisfaction scores.