Sameh Meber Email & Phone Number

Cairo, Egypt

Zanzibar City, Zanzibar Urban/West, Tanzania

• Recruiting, training and supervising staff.
• Promoting and marketing the business, including developing ways to attract new customers.
• Managing budgets
• Maintaining statistical and financial records
• Planning maintenance work, events and room bookings
• Liaising with maintenance and other specialist contractors

Cairo, Egypt

Initiating corporate deals with travel agencies, hotels and travel desks. Organizing local & international paramotor events. Supervising the sales team for online channels and call center bookings. Setting up marketing plans for the annual events. Following up on social media & marketing teams. Planning for and setting up annual budget and ROI..

Cairo, Egypt

 Monitoring staff, ensuring compliance with policies and procedures and excellence in customer service.  Training of managerial and supervisory staff and monitoring training of administrative team.  Implementation of staff leave policy; managing leave and ensuring sufficient cover for all teams at all times.  Managing he recruitment process and.

Cairo Governorate, Egypt

Launching new operational house and leading on all KPIs for more than 13 months across sites. Enhancing and enforcing CRM (client relationship management) through internal channel (voice of the floor) and engaging front line agents in process to create sense of belonging and loyalty leading to better and faster solutions for customers' pain points.Process.

Sharm El Sheikh, South Sinai, Egypt

Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates Identify new contacts, develop sales leads, and respond to sales.

Sharm El Sheikh, South Sinai, Egypt

Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates Identify new contacts, develop sales leads, and respond to sales.

Sharm El Sheikh, South Sinai, Egypt

Welcoming guests at airport, hotel check-in, welcoming meeting with all in-house guests. Arranging different types of excursions across Egypt. Professional reservation agent contacts with hotels and book a suitable vacation for our clients regarding to their budget. Registering visitors and issuing them with the required identification badges or safety.