1 Full support of MAK system in Al Ain and Abu Dhabi blood banks technically and practically. 2 Main Integration between HIS and lab departmental devices. 3 Ability to solve the issues efficiently that are addressed from end user through daily real work to keep flow of work as normal basis. 4 Train end user in blood banks how to use e-Progesa system that helps and keep quality of work in high rank of standard for the safety of donors and patients. 6 Managed the new project in SEHA, merge the two installed Blood bank softwares in Abu Dhabi and Al Ain in Unified database and application.7 Worked as HIS super user for all staff in previous work.