Sameh Said Email & Phone Number

Dubai

1.controlling the office assets provide needful support the other Dep 2.provide tele phones support from DIB customer across the world answers any queries quickly and efficiently 3.handle customer request in the terms of VISA card charge card real estate, personal finance.4.sell services &responds immediately to customer needs &demands 5.reporting &a exporting transaction to the management using account and banking programs 6.Recently DIB has updated call center from Avaya to genesis I was involved n end to end testing during this phase And in IVR testing ,prompt testing and skill based routing testing.

Dubai

• Approve loans within specified limits, and refer loan applications outside those limits to management for approval.• Meet with applicants to obtain information for loan applications and to answer questions about the process.• Obtain and compile copies of loan applicants'​ credit histories, corporate financial statements, and other financial information.• Review and update credit and loan files.• Review loan agreements to ensure that they are complete and accurate according topolicy. • Compute payment schedules.• Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.• Submit applications to credit analysts for verification and recommendation.• Handle customer complaints and take appropriate action to resolve them.• Explain and educate prospective borrowers on the application process, transaction fees involved and various loan program parameters.• Submits completed loan application and supporting documentation to the processing department.• Advises borrowers of underwriting decisions and requests items that will satisfy underwriting conditions.• Assists borrowers with the closing of their loan.• Coordinates the ordering of loan documents and escrow signing.

Dubai

Diving, snorkeling, fly-board, Jet pack instructor.Represent the company in diving conferences.Legal formalities clearance in charge of legal formalities and clearance.Customer service

Egypten

Customers Service Inventory Management for our products.Account Management.Customs clearance