I am a Q-commerce Leader at talabat, the leading online food delivery platform in the Middle East and North Africa. Q-commerce stands for quick commerce, which offers fast and convenient delivery of groceries, essentials, and more. With over 15 years of global experience in e-commerce, logistics, and supply chain management, I have a deep understanding of the customer needs, market trends, and operational challenges in the region.My core competencies include launching and scaling new services, optimizing processes, and delivering results across multiple markets and verticals. Previously, I was the Global Head of Delivery Experience at Jumia Group, where I managed the delivery community across Africa and implemented the delivery portion of the customer journey in tandem with Jumia Mall. I also worked as the Commercial Director at Aramex, where I achieved outstanding performance and recognition for business development and management. I am passionate about building and developing businesses, leveraging data and technology, and empowering communities. My mission is to create value for customers, partners, and stakeholders by driving Q-commerce growth and innovation at talabat.