Sameh Shawkat Email & Phone Number

Egypt

• Plan and perform daily customer visits and sales activities. • Plan and create new customers by frequent follow up and mapping process.• Establish new shops and coordinate with retail development team to comply the design with Jotun standard.• Co-ordinate with Customer Service, Laboratory, Technical Service, financial and credit departments to ensure timely delivery and good customer service.• Maintain good relationship and service with existing distributor & attending to customer’s complaints.• Approach new projects and coordinate best supply scenario utilizing dealer’s network. • Monitor ageing regularly to ensure collection is received on time• Create monthly sales and collection reports• Create, maintain and active use of CRM• Active participation in planning, arranging, and conducting retail academy training sessions for all shops of the sales area, not only the assigned shops for the job holder. • Implementing Campaigns & Marketing activities.

Egypt

Promote and sell Jotun decorative products in assigned geographical areas by visiting existing, new and potential customers in order to increase Jotun’s market share.Maintain customers’ contact through frequent visits, responding to enquiries, handling complaints, providing technical service on products and advising on proper painting systems.Co-ordinate internally within different departments to ensure optimum service is provided to customers.Monitor customers on proper pricing, DSO (Days sales outstanding), gross margin and follow up on collection by tracking customer’s payment.

Egypt

• Sell company products in assigned geographical areas by visiting existing, new and potential customers in order to increase the market share.• Resolve customer complaints regarding sales and service and insuring that complains will pass through all the sales support and Professional services Channels with immediate effect.• Monitor and report on market and competitors activities and provide relevant reports and recommendations.• Responsible for developing and maintaining long-term business relationships with the clients in the market.