• Develop and implement HR strategies and initiatives aligned with the overall business strategy.• Bridge management and employee relations by addressing demands, grievances or other issues.• Support current and future business needs through the development, engagement, motivation and preservation of human capital.• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.• Nurture a positive working environment.• Oversee and manage a performance appraisal system that drives high performance.• Maintain pay plan and benefits program.• Assess training needs to apply and monitor training programs.• Report to management and provide decision support through HR metrics.• Ensure legal compliance throughout human resource management.

• Implement the policies and procedure of all Company.• Prepare quality manual, policies and procedures and workflow.• Prepare all business forms according to the policies references.• Follow up the implementation of budgets for each department as well as the target. • Prepare action plan and strategic plan.• Review the organization charts and confirm titles.• Prepare monthly payroll for more than 300 Employee.• Maintains the work structure by updating job requirements and job descriptions for all positions.• Make any investigation according labor law.• Plan and administer budgets for programs, equipment, and support services. • Supervising the hospitality and reception operations.• Maintain the security and contents of the company from theft.• Implementation of approved quality plans for administrative affairs.• Ensure that all administrative instructions and decisions are already followed and sanctions are imposed on violators.• Participate in the development of the main objectives of the company and participate in the formulation.• Handling, maintaining and maintaining licensing documents and forms, and following up the validity of these documents and other documents and government documents necessary to legalize operational conditions.

• Design and draft the business process for each department• Create a code of conduct and code of ethics to the company and ensure that all employees are aware of it and they are fully aligned and following it • Supporting all departments to design and Implement the policies and procedure.• Design all HR manuals.• Ensure that each function has an updated, signed and approved JDs • The application of all policies at all departments and follow-up implementation.• Responsible for the Human resources system Odoo system

• Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers. • Maintain and update human resources documents, such as organizational charts, employee handbooks. • Develop, Implement Performance Management System. • Develop the company Job Descriptions that help Contact Group achieve its goals Implementing Recruiting Plan to meet current or anticipated staffing needs. • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals. • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate. • Conduct exit interviews. • Process paperwork for new employees and enter employee information into the payroll system. • Perform all forms & documents required for Social Insurance. • Complete, verify, and process forms and documentation for medical insurance.

• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence. • Prepare annual salary increases, financial bonuses, promotions, and incentives.• Collecting all documents & data required for Medical Insurance.• Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions. • Ensure that necessary employment termination paperwork is completed. • Regulate employment contracts and its renewal.• Designs and develops HR training programs for management and employees.• Reviews evaluations of training courses, objectives and accomplishments.• Select and evaluate recruitment agencies to meet the company requirements & communicate with them for obtaining resumes, short-listing, pre-selection interviewing until final selection.

• Prepare all HR letters issued to staff. • Responsible for the hiring processes.• Responsible for social insurance processes.• Prepare Monthly Salary Slips for employees.• Monitoring Employees attendance system.• Update vacation balance system to control employees’ limits as per labor law.