Sameh Soliman Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Created the DOA structure for group companies and departments, successfully linking it with Alpha Dhabi Holding.Analyzed and resolved over 50 risks and challenges related to plan implementation.Implemented 90% of quality objectives and operational plans in collaboration with departments and stakeholders.Approved 25 key suppliers and developed an evaluation methodology to enhance value-added services.Developed comprehensive performance evaluation programs for 11 group companies.Led the implementation of departmental strategies, budgets, and procurement plans, resulting in cost reduction.Designed an organizational structure that balanced supervisory functions across 5 levels of the hierarchy.Directed change management efforts, continuously improving systems and processes to meet global standards.Managed job analysis for over 25 departmental roles, ensuring clarity in responsibilities.Created process-engineering frameworks for 12 organizational units to optimize workflow efficiency.Defined and implemented KPIs, ensuring alignment with results-based plans across multiple departments.Shared knowledge and best practices across the authority, aligning with ISO standards.Followed the balanced scorecard approach to enhance overall institutional performance.Collaborated with the Executive Director on the Annual Performance Management Agreement for the entire group.Conducted 36 workshops yearly and lectures to raise awareness on institutional excellence and quality development.Led internal audits and developed policies to ensure compliance with national and organizational standards.Contributed to the development and implementation of an E-Marketing plan, achieving set targets.Ensured the creation and implementation of policies and SOPs that comply with legal and regulatory frameworks.Conducted comprehensive business analysis to identify opportunities for improvement and cost efficiencies.

United Arab Emirates

Analyzing existing processes, systems, and structures within an organization.Developing strategies for improvement and implementing best practices.Facilitating change management processes to optimize operations.Creating frameworks for quality assurance, compliance, and performance measurement.Collaborating with various departments to align objectives and foster a culture of excellence.Conducting training and workshops to enhance skills and knowledge within the organization.Providing guidance on implementing industry standards and benchmarks.Monitoring and evaluating performance metrics to drive continuous improvement.Offering advisory services to senior management for strategic decision-making.Contributing to developing a culture of innovation and adaptability within the organization.

Dubai, United Arab Emirates

Implemented 360° evaluations for department managers at SCA, leading to improved managerial performance and accountability.Executed excellence evaluation of brokerage firms for SCA, enhancing compliance and operational standards.Led process re-engineering at the Mohammed bin Rashid School of Government (MBRSG), optimizing workflow efficiency.Qualified 11 Government Centers to the International Star Service Rating System, including:11 Real Estate Registration Centers in the Dubai Land Department.Key service centers: Tasheel, Tawjeeh, Tadbeer, Amer, and DED.Dubai Municipality Centers in Hatta and Al Twar.Delivered corporate excellence workshops and lectures, raising organizational performance awareness.Developed interactive Power BI reports and Pivot tables, enabling data-driven decision-making and enhanced reporting.Designed and analyzed customer surveys and Mystery Shopper feedback, driving improvements in customer satisfaction.Created infographics and reports, effectively presenting key performance metrics to stakeholders.Prepared performance evaluation reports using the RADAR© Methodology, supporting strategic decision-making and performance improvements.Enhanced customer journey processes, leading to a smoother and more efficient service experience.Contributed to the book "Human Resources between the Present and the Future", providing insights into HR advancements.

Uae

Created the work structure at Al Ain Center for Care and Rehabilitation, leading to a More than 65% increase in operational efficiency and improved service provided.Developed a comprehensive quality booklet and policies for rehabilitation, resulting in standardized procedures and improved care consistency across all operations.Reviewed and improved 7-star systems and quality assurance forms, Established accreditation HSE policies and SOPs for Revital Hospital and Lancaster Pharmacies, achieving full compliance with international health, safety, and environmental standards.Conducted a SWOT analysis for Laarte Decor, closing all identified gaps, leading to enhanced competitiveness and market positioning.Led risk assessment and audit plan preparation, ensuring that departmental practices were aligned with policies, reducing compliance risks by 30%.Oversaw organizational structure changes, optimizing resource utilization by 20%, resulting in improved efficiency across departments.Monitored internal and external expansions, aligning strategies that contributed to a 15% growth in business operations.Managed balanced scorecard implementation for organizational units in the Holding Company, improving performance tracking and decision-making.Ensured compliance with all relevant laws, successfully mitigating legal risks and maintaining 100% legal compliance across all activities.Supervised section heads to optimize Manpower utilization based on the audit plan, achieving 95% Manpower efficiency.Ensured adherence to approved manuals and standards, maintaining a 100% quality control rate Mentored and coached section heads, improving leadership skills and achieving a 30% increase in organizational objectives execution.Led facilities improvement projects, achieving a 20% reduction in energy consumption.Managed vendor relationships to ensure high-quality servicesCreated a comprehensive catalog of services and products, improving customer accessibility by 40%.

القاهرة مصر

Egypt , 6Th Of October City

• Application requirements and safety requirements to buildings, workshops, laboratories and production.• Implementation of the requirements of fire protection.• Inventory requirement means alarms, fire and rescue, first aid and fire-fighting equipment, and work to secure them.• Follow-up maintenance for all occupational safety equipment business• Take all measures to protect the training units and their contents and staff from all dangers.• Supervise the installation and commissioning process and make sure there is installation and operating permits.• Periodically check every two months to test fire extinguishers and hose reels, valves And pressure tanks and other fire-fighting facilities.• Locating dangerous of all facilities unity of workshops and laboratories and others.• Development of an integrated plan for the evacuation and emergency and ensure the readiness of emergency exits and locating Assembly away from the danger.• dissemination of preventive awareness and the principles of professional integrity among the trainers of trainees and administrators, and the work of signboards, brochures, protective and hold lectures and seminars involving the various sectors in the field of security and safety from outside the institution.

Egypt , 6Th Of October City

• Prepare the work plan of the department and submit them to the factory manager for approval.• Implementation of production plans and follow-up and periodically reviewed and reporting to the director of the factory.• Work on identifying and pursuing technical training needs.• Monitor and evaluate the performance of the technicians.• Identify the functional tasks of production technicians

Egypt , 6Th Of October City

• Make sure to keep the quality system documentation safely.• Identify the necessary registrations, which must be within the quality system and determine retention periods and disposal.• Organize and coordinate the management review meetings and written minutes of the meeting points.• Work all laboratory tests required for incoming raw materials according to the booklet control tests (STP) and specification of raw materials booklet.• Physical work tests (Physical Test).• Review to examine the work of the final product and complete the checklist (Checklist) of the product and the work of the inspection report and submit it to the competent management and adoption.• • do all the arrangements and communications between the company and the donors of the ISO certificate• Ensure that the quality system is established and effectively and continuously work improvements according to the requirements of ISO.• Monitor and review and approval and issuance of amendment booklet quality system as well as the company's quality procedures.• Review of the application system on statistics of production processes.• Ensure that the system hardware calibration for each measurement is established and maintained at the level of the company.• To write, issue and monitor and modify calibration instructions.• Supervision of customer complaints and the work necessary to achieve and take appropriate corrective action.• Review records nonconformity constantly and issue corrective action depending on the situation.. • Conducting process development experiments to scale in a laboratory.• Preparing reports, flow diagrams and charts.• Working closely with other specialists, including: scientists responsible for the quality control of raw materials, intermediates and finished products; engineers responsible for plant maintenance and production schedules.• Member of the Group's research and development company G.M.E