Sameh Victor Email & Phone Number

Egypt

Cairo Governorate, Egypt

Develop a strategic company-wide People Development and Enrichment programs• Managing Performance Career Development Journey• Manage Assessment/Development centers for hiring, promotions and development• Design and manage auto Career Paths• Responsible for creating, enhancing and reviewing Orange’s Performance and Competency Management System and process• Act as a Career Development advisor and counselor to employees and support them in realizing their Career aspirations and how to reach them• Design and manage an organization wide Career map with different Career paths• Managing and developing recruitment, assessment and candidate Experience guidelines• Sharing in the hiring strategic decision• Design and manage the National Qualification Competencies Pack project (Technical and Behavioral) with the Ministry of Communications• Manage Career Planning and Support team• Set and manage the annual budget for assigned accountabilities

Cairo Governorate, Egypt

Design and manage the Career Development Journey• Develop a company-wide Career Development and Enrichment programs• Manage Assessment/Development centers for hiring, promotions and development• Act as a Career Development advisor and counselor to employees and support them in realizing their Career aspirations and how to reach them• Identify the most effective interviewing and assessment mechanisms for volume hiring to bedeployed aligned to requirements and locations of hiring• Managing and developing recruitment, assessment and candidate Experience guidelines• Manage/deliver timely feedback sessions and ensuring PDPs are developed in line with assessmentcenter outcomes• Monitor effectiveness of scoring methodology and assessment indicators and ensuring relevantadjustments are integrated to improve accuracy of assessments and results• Manage the Assessors’ Club with the aim of building a cross-functional taskforce to conductrequested assessments• Maintain an up to date employees’ profiles’ database to support in various Career developmentprograms• Manage and Career Task-Force volunteers• Validate reports and analysis on assigned accountabilities along with improvement recommendationson highlighted gaps• Conduct awareness sessions to employees on Career development and progression topics• Initiate Career campaigns• Manage relationship with concerned suppliers ensuring contracts’ validity, timely renewal (if needed),and negotiate new agreements’ functional terms and conditions.

Cairo Governorate, Egypt

Create and execute learning strategies and solutions• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)• Managed the Research and Development training function in both Mobinil and LinkdotNet• Managed Trainers’ Club (56 ad-hock trainers)• Managed COPC team’s annual certification• Designed and Managed all on-boarding programs (Customer Entrancing, and General)• Operated Eternal Training Needs Analysis• Determined departments’ requirements in collaboration with Business partners and design specifictraining tracks• Validated Training ROI progress reports and document work process• Track budgets and negotiate contracts• Planned all soft-skills, Products-services and CRM systems’ training• Designed all Soft Skills Training programs/materials• Ensured standard quality checks of training delivery and administration• Interview and selecting direct reports, and sharing in hiring decisions for all Customer interfacingindividuals

Cairo Governorate, Egypt

Managed a team of Official trainers, rotational trainer, and coordinators• Managed the COPC training quality certification• Managed the internal training budget, and Provided coaching for the R and D team• Delivered training for more than 24000 hours of training covering 256 different topics

Cairo Governorate, Egypt

• Designed, tailored, delivered different training courses• Prepared e-training materials and FAQs for simple products and services launches and updates

Cairo Governorate, Egypt

• Designed, tailored, delivered different training courses• Prepared e-training materials and FAQs for simple products and services launches and updates

Cairo Governorate, Egypt

Cairo Governorate, Egypt

Cairo Governorate, Egypt

• Managed all marketing activities for the local market

Cairo Governorate, Egypt

Managed a team of telesales representatives

Cairo Governorate, Egypt

• Delivered computer system training sessions for newly hired employees and Customers

Cairo Governorate, Egypt

• Managed the tracing for the imported/exported shipments from/to Europe

Cairo Governorate, Egypt

Cairo Governorate, Egypt

• Lead the front-line Customer service team of agents

Dba, Human Resoruces

Master Of Organizational Psychology, Organizational Psychology

Practitioner/Test User, Occupational Ability Feedback/Test User

Occupational Personality Feedback/Test User, Occupational Personality

Certified Assessment Center Manager

Certified Assessor

Mbti Certified Career Coach, Career Coaching

Certified Training Manager

Certified Coach, Physical Education Teaching And Coaching

Certified Trainer

Certified Trainer – Business Cases

Certified Cabinet Coordinator

Certified Trainer – Sps System

Certified Security Inspector Star

Bachelor Degree Of Commerce And Business Administration, Foreign Trade

High School Diploma