Sameh Hamam
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Sameh Hamam Email & Phone Number

Customer Service Representative at Pearson VUE
Location: Dubai, United Arab Emirates, United Arab Emirates 5 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Pearson VUE
Role
Customer Service Representative
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size
711 employees

Who is Sameh Hamam? Overview

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Quick answer

Sameh Hamam is listed as Customer Service Representative at Pearson VUE, a company with 711 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Sameh Hamam.

Sameh Hamam previously worked as RTA call centre at Roads And Transport Authority and Customer Service Executive at Go Events. Sameh Hamam holds Bachelor Of Commerce (B.Com) English Section, Accounting And Finance from Alexandria University.

Company email context

Email format at Pearson VUE

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Pearson VUE

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Profile bio

About Sameh Hamam

Works on problems of moderate scope where analyzing situations or data requires a review on various factors and applying lean management skills.Provide support for Pearson VUE customers in education sector by acting as the first line of contact for in-bound requests received via phone, email. Focus on customer needs and priorities, and provide timely and regular reports and continuous feedback.

Listed skills include Customer Service, Cabin Crew, Social Media, Live Events, and 20 others.

Current workplace

Sameh Hamam's current company

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Pearson VUE
Pearson Vue
Customer Service Representative
Dubai, AE
Website
pearson.com
Employees
711
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Company profile
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5 roles

Sameh Hamam work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Pearson Vue

Dubai, AE

Customer Service Representative

Current
Pearson Vue

Dubai, United Arab Emirates

  • . Provide support for Clients, candidates of (Microsoft, Health authority of Abu Dhabi, the Saudi Commission for Health Specialties, Abu Dhabi Quality and Conformity Council exams (QCC).)
  • Provide support for Pearson VUE customers in education sector by acting as the first line of contact for in-bound requests received via phone, email.
  • Contribute to the review, amendment and implementation of improved procedures, processes and standards that increase efficiency and effectiveness.
  • Contact other departments to utilize information as necessary to obtain and provide information as requested by candidates.
  • Trouble shoot customer issues, owning them until a full resolution has been obtained.
  • Process all data in line with business standards and Data Protection.
Nov 2015 - Present

Rta Call Centre

Roads And Transport Authority

Dubai, United Arab Emirates

  • Picked up calls from customers regarding inquiries, notifications, suggestions, requests, complaints and urgent notifications.
  • Responded to feedback received or refer them to competent bodies.
  • Provided timely, efficient and accurate information to all its valuable calling customers 24 hours a day.
  • Organized work flow to meet customer’s time frame
  • Maintained call center database by entering information.
  • Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Feb 2015 - Oct 2015

Customer Service Executive

Go Events

Alexandria (Egypt)

-Manage customer experience and partner with Account Director (AD) to ensure value delivery across solution area (Hiring, Learning or Engagement) in accordance with customer service tier.-Collaborate with account team to understand customer objectives, align advice to customers overarching goals, and deliver meaningful customer meetings, including Success.

Jun 2013 - Nov 2014

Senior Cabin Crew

Onur Air Taşımacılık A.Ş.

Saudi Arabia, Jeddah

-Attend a pre-flight briefing to assign working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs-Carry out pre-flight duties, including checking the safety equipment and.

Feb 2011 - Mar 2013
Team & coworkers

Colleagues at Pearson VUE

Other employees you can reach at pearson.com. View company contacts for 711 employees →

YJ Yvonne Johnson Yvonne Johnson Colleague at Pearson Vue Greater Oxford Area, United Kingdom View → MS Mary Samuelson Mary Samuelson Colleague at Pearson Vue Minnetonka, Minnesota, United States, United States View → DS Diane Schafer-Mayse, Ph.D. Diane Schafer-Mayse, Ph.D. Colleague at Pearson Vue Lincoln, Nebraska, United States, United States View → CH Carolyn Hubbard Carolyn Hubbard Colleague at Pearson Vue Denison, Texas, United States, United States View → AS Ameena Soysa Ameena Soysa Colleague at Pearson Vue Dubai, United Arab Emirates, United Arab Emirates View → SB Samantha Bradshaw Samantha Bradshaw Colleague at Pearson Vue Scunthorpe, England, United Kingdom, United Kingdom View → EC Enrique Chapuz Tiquet Enrique Chapuz Tiquet Colleague at Pearson Vue Coatzacoalcos, Veracruz, Mexico, Mexico View → LG Linda Gribble Linda Gribble Colleague at Pearson Vue New Port Richey, Florida, United States, United States View → RK Rajiv Kumar Rajiv Kumar Colleague at Pearson Vue Bengaluru, Karnataka, India, India View → JM José Manuel Ríos Villaseñor José Manuel Ríos Villaseñor Colleague at Pearson Vue Mexico City, Mexico, Mexico View →
2 education records

Sameh Hamam education

FAQ

Frequently asked questions about Sameh Hamam

Quick answers generated from the profile data available on this page.

What company does Sameh Hamam work for?

Sameh Hamam works for Pearson VUE.

What is Sameh Hamam's role at Pearson VUE?

Sameh Hamam is listed as Customer Service Representative at Pearson VUE.

Where is Sameh Hamam based?

Sameh Hamam is based in Dubai, United Arab Emirates, United Arab Emirates while working with Pearson VUE.

What companies has Sameh Hamam worked for?

Sameh Hamam has worked for Pearson Vue, Roads And Transport Authority, Go Events, and Onur Air Taşımacılık A.Ş..

Who are Sameh Hamam's colleagues at Pearson VUE?

Sameh Hamam's colleagues at Pearson VUE include Yvonne Johnson, Mary Samuelson, Diane Schafer-Mayse, Ph.D., Carolyn Hubbard, and Ameena Soysa.

How can I contact Sameh Hamam?

You can use AeroLeads to view verified contact signals for Sameh Hamam at Pearson VUE, including work email, phone, and LinkedIn data when available.

What schools did Sameh Hamam attend?

Sameh Hamam holds Bachelor Of Commerce (B.Com) English Section, Accounting And Finance from Alexandria University.

What skills is Sameh Hamam known for?

Sameh Hamam is listed with skills including Customer Service, Cabin Crew, Social Media, Live Events, Management, Civil Aviation, Organizational Effectiveness, and Call Centers.

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