Sameh Ibrahim Email & Phone Number

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Dubai

Acting as a Business Development Manager for all IT related systems. Develop and monitor the critical path for all the projects to ensure deliverance in the agreed time frame. Ensure the professional IT human resources are secured for all the projects. Design and supervise the network infrastructure in all the newly developed projects to make sure the design is aligned with Millennium standards. Assists in the planning and implementation of… Show more Acting as a Business Development Manager for all IT related systems. Develop and monitor the critical path for all the projects to ensure deliverance in the agreed time frame. Ensure the professional IT human resources are secured for all the projects. Design and supervise the network infrastructure in all the newly developed projects to make sure the design is aligned with Millennium standards. Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure. Ensure that corporate agreements are in place to reduce the ownership costs for the network active components. Conducts training for regional office team on useful tools to increase efficiency and to minimize time spent in manual work.Develop the systems in regional office to ensure security, reliability and dataintegrity.Oversees troubleshooting, systems backups, archiving, and disaster recovery andprovides expert support when necessary.Oversees IT activities at in the different hotels.Responds to escalated hotels issues.Centrally controls and approves the IT yearly Capex.Support in reducing the OPEX cost.Develop the IT teams in the operational hotels.Ensures that company assets are maintained responsibly.Delivers engaging, informative, well-organized presentations to the decisionmakers and management team whenever required.Challenges others to develop as leaders while serving as a role model and mentor.Remains on the forefront of emerging industry practices.Motivates team to work together in the most efficient manner.Mitigates team conflict and communication problems.Plans and facilitates regular team activities outside of the office. Show less

In charge of establishing The I.T. standards, systems and policies of The Address Hotels + Resorts brand.Developing the IT standards document that will be used in the company in both the local and international expansion. This document includes the complete infrastructure, MDF rooms layout, IT protocols to be used, network security, applications, hardware different brands and models,...etc)Developing the Corporate I.T. manuals and SOP's.Evaluating, selecting and implementing… Show more In charge of establishing The I.T. standards, systems and policies of The Address Hotels + Resorts brand.Developing the IT standards document that will be used in the company in both the local and international expansion. This document includes the complete infrastructure, MDF rooms layout, IT protocols to be used, network security, applications, hardware different brands and models,...etc)Developing the Corporate I.T. manuals and SOP's.Evaluating, selecting and implementing the proper software's.Opening The Address, Downtown Burj Dubai hotel.The IT project management in the pre-opening stage for The Address, Dubai Mall hotel.The IT project management in the pre-opening stage for The Address, Dubai Marina hotel.Taking over the IT systems and infrastructure of The Palace hotel, Downtown and preparing the master IT take over plan.Establishing a weekly IT reporting structure of all IT projects and developments to the board of directors.Reporting directly to the COO of Emaar Hospitality.Leading the IT cost saving plan for The Address Hotels + ResortsRecruiting the required IT resources for the different hotelsResponsible for the Capex and Opex for all The Address Hotels and Resorts.Maintaining the assets and keeping proper tracking for all hardware items especially during the pre-opening phases.Supervising the technical installations of the below areas : o Network components (active and passive) o Wireless and wired internet infrastructure o Network layout and design o Implementation of the IPTV system o Implementation of the PABX system o Implementation of a centrally hosted PMS system o Implementation of a centrally hosted Material Control system o Implementation of a centrally hosted Financial system o Implementation of a centrally hosted Sales & Catering system o Implementation of a centrally hosted HR system (HRB) o Implementation of a local software's Show less

In charge of the I.T. Capex (Capital Expendure Plan) for all the divisions.In charge of the I.T. department budget and P&L.Responsible to reduce the unallocated expenses in the department.In charge of the communication between the owning company and the hotel for anyI.T. related issues.Provide the Vic President and Area General Manager with a monthly status report for all I.T.projects, opportunities and Revenue.In charge of P.M.S (Fidelio), Micros POS &… Show more In charge of the I.T. Capex (Capital Expendure Plan) for all the divisions.In charge of the I.T. department budget and P&L.Responsible to reduce the unallocated expenses in the department.In charge of the communication between the owning company and the hotel for anyI.T. related issues.Provide the Vic President and Area General Manager with a monthly status report for all I.T.projects, opportunities and Revenue.In charge of P.M.S (Fidelio), Micros POS & Telephone Management System.The hotel Won the DQA (Dubai Quality Award) for the service quality as well as the fromthe Information Technology sectionThe hotel has again applied for the Gold DQA and the I.T. was a major part of the award andwas very successful.Got an Excellent grade in Marriott's International Audit for Information Technology policyand system standards compliance. Show less

In charge of the installation and administration of the following projects: o Fidelio (Front Office). o DataPlus (Back Office). Maximo (Engineering software) MS SQL under Windows NT. ­Humpay (Human Resources & Payroll). o Network Management Software (Spectrum) o Lotus CcMail AI Maadi Internet Café

Developed two programs: The first program is financial software which includes inventory management and POS operation management. The program was sold to Chico company (sole vendor for kids toys) Second project was a Casino database which was sold to Sheraton and Meredian in Cairo.Technical Skills AD (Active Directory) administration Managing Windows 2003 Server Network Administrator using Novell NetWare 4.1, 5.0 and 5.1… Show more Developed two programs: The first program is financial software which includes inventory management and POS operation management. The program was sold to Chico company (sole vendor for kids toys) Second project was a Casino database which was sold to Sheraton and Meredian in Cairo.Technical Skills AD (Active Directory) administration Managing Windows 2003 Server Network Administrator using Novell NetWare 4.1, 5.0 and 5.1 Opera V4 (Oracle) Fidelio (Front Office, Back Office and Food & Beverage). FMC (Fidelio Material Control) Micros 8700 and 9700 administration. TMS (Telephone Management System), Voice Mail and AT&T systems. Cisco Call Manager (V4.2). Nevotek call accounting system and voice mail. OASYS system (Payroll & Human Resources). HRB system with Interflex Time and Attendance module. Network Administrator using AS/400 (IBM). Professional in programming using Visual Basic 5.0 and Visual Basic 6.0 with Access Database as back end. Operating system concepts & techniques. Artificial intelligence using Prolog. Graphics techniques. Information system concepts. System analysis & design (Oc, Sc, Dfd, ...etc). Database using SQL statements. Operation Research using computer techniques. Software Engineering. Network Protocols. Administrating and troubleshooting Microsoft Office (Word, Power Point, Excel & Access).; Self Motivated Projects Developed Casino Software for El Gezirah Sheraton Hotel, Egypt. Developed a Financial System including stock status, dealers& financial situation. Developed software called" ON ROAD" (used for Fire stations, Police, Food delivery, Doctors & VIP's). That was my graduation project. Developed basic logical games as a hobby. Show less