As a highly skilled Operations Executive with four years of diverse experience, I am specializing in overseeing international logistics and export operations. ๐ ๐ ๐ฐ๐ผ๐ฟ๐ฒ ๐ฐ๐ผ๐บ๐ฝ๐ฒ๐๐ฒ๐ป๐ฐ๐ถ๐ฒ๐ include shipment scheduling, effective freight negotiation, and comprehensive documentation management, all geared toward ensuring seamless and compliant processes. I am committed to enhancing operational workflows through strategic planning and proactive stakeholder engagement.My strong client management abilities and dedication to operational excellence are leading to significant improvements in export procedures and customer satisfaction. I am leading and overseeing the end-to-end export process, from initiation to completion, collaborating closely with internal teams, such as sales, logistics, and operations, to coordinate and optimize export operations. With a sharp attention to detail, I am ensuring documentation accuracy and compliance. By implementing rigorous audits and process improvements, I am successfully boosting operational efficiency and quality assurance within various organizations.๐๐ ๐ข๐ฅ๐ ๐๐ผ๐ด๐ถ๐๐๐ถ๐ฐ, I am leading the end-to-end export operation lifecycle, managing key shipping accounts, coordinating with multiple stakeholders to optimize processes, and proactively identifying and addressing potential bottlenecks in export transactions. ๐ ๐ ๐ฟ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐ encompass on-ground coordination, inventory management, and ongoing process enhancement initiatives, which are notably reducing error rates by 16%. Through my proactive mindset and unwavering commitment to continuous improvement, I am contributing to driving organizational excellence and operational efficiency. I am passionate about building strong relationships and driving operational excellence to support business objectives.Systems Mastery:๐๐ป๐๐ฒ๐ฟ๐ป๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฆ๐๐๐๐ฒ๐บ๐:- Calogi - Air Freight- Maersk - Sea Freight - CMA - Sea Freight- Evergreen - Sea Freight- DHL - Courier - FedEx - Courier - Aramex - Courier ๐๐ผ๐ฐ๐ฎ๐น ๐ฆ๐๐๐๐ฒ๐บ๐ ๐ถ๐ป ๐จ๐๐:- Emirates System โ Air Freight- Dubai Trade โ Customs Portal- SAS System - Air Freight
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Operations SupervisorShipflixDubai, Ae
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Operation ExecutiveOrg Logistics Fze Nov 2022 - PresentDubai, United Arab Emirates๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐๐ ๐ฝ๐ผ๐ฟ๐ ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐: - Planning and scheduling daily shipments, exceeding operational targets and ensuring on-time delivery for clients. - Leading seamless execution of all export transactions, from booking with air, sea, or land carriers to handover.๐ฅ๐ฒ๐ด๐๐น๐ฎ๐๐ผ๐ฟ๐ ๐๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ:- Achieving compliance with export regulations by researching trade laws, customs requirements, and restrictions. - Managing export documentation and adherence to company policies for efficient and compliant transactions.๐๐ป๐ต๐ฎ๐ป๐ฐ๐ฒ๐ฑ ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐: - Minimized errors by 16% through continuous process improvement initiatives and regular audits.- Identifying opportunities for streamlining existing workflows and implemented changes to optimize export processes.๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ด:- Utilizing ERP and customs systems to meticulously document export activities and processes. - Performing comprehensive checks of pre-shipment and post-shipment documents, promptly addressing discrepancies. - Established a daily warehouse reporting system and led quality audits to maintain high standards.- Utilizing various customs platforms for sea and air freight operations to streamline processes and improve efficiency.๐ค๐๐ฎ๐น๐ถ๐๐ ๐๐๐๐๐ฟ๐ฎ๐ป๐ฐ๐ฒ: - Activated and maintained quality assurance and auditing systems within the company to guarantee export compliance. - Assisting management in developing and executing annual audit plans. - Preparing and presenting insightful quality reports with actionable recommendations based on audit findings. -
Internal AuditorOrg Logistics Fze Dec 2021 - Oct 2022Dubai, United Arab Emirates๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:- Established and maintained quality assurance and auditing systems, ensuring compliance with export regulations.- Assisted in the development and execution of the annual audit plan, supporting strategic management goals.- Prepared and presented detailed audit reports, offering actionable recommendations based on audit findings.- Conducted comprehensive audits of inventory, imports, and exports, ensuring data accuracy and regulatory compliance.- Collaborated with cross-functional teams to address discrepancies and implement effective corrective actions.- Maintained thorough audit documentation to track findings and drive process improvements.- Contributed valuable insights and recommendations to enhance operational efficiency and optimize inventory management practices.
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Sales AgentBokdoc Aug 2021 - Dec 2021Cairo, Egypt๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ- ๐๐๐๐ถ๐ป๐ฒ๐๐ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐: Successfully expanded market presence by developing new business opportunities through targeted, segment-specific approaches.- ๐ ๐ฎ๐ฟ๐ธ๐ฒ๐ ๐ฅ๐ฒ๐๐ฒ๐ฎ๐ฟ๐ฐ๐ต ๐ฎ๐ป๐ฑ ๐๐ป๐ฎ๐น๐๐๐ถ๐: Conducted thorough market research and analysis to support strategic decision-making.- ๐๐น๐ถ๐ฒ๐ป๐ ๐ฅ๐ฒ๐น๐ฎ๐๐ถ๐ผ๐ป๐๐ต๐ถ๐ฝ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐: Built and nurtured long-term client relationships, fostering trust and enhancing sales prospects. Proactively identified and pursued new sales opportunities through lead generation, prospecting, and cold calling.- ๐๐ฎ๐๐ฎ๐ฏ๐ฎ๐๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐: Maintained well-organized client databases to ensure effective and efficient communication.- ๐๐ฒ๐ฎ๐ฑ ๐๐ฒ๐ป๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป: Proactively generated leads and identified new sales opportunities, driving business growth. Presented, promoted, and sold services using solid arguments to existing and prospective customers.- ๐๐ณ๐ณ๐ฒ๐ฐ๐๐ถ๐๐ฒ ๐ฆ๐ฎ๐น๐ฒ๐ ๐ฃ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป๐: Delivered persuasive and impactful sales presentations and demonstrations, effectively showcasing our offerings and addressing customer needs and concerns.- ๐๐ฅ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ฎ๐ป๐ฑ ๐๐ผ๐น๐น๐ผ๐-๐จ๐ฝ: Diligently tracked leads, followed up on opportunities, and maintained accurate, up-to-date records in the CRM system.- ๐๐ฐ๐ฐ๐ผ๐๐ป๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ฎ๐ป๐ฑ ๐จ๐ฝ๐๐ฒ๐น๐น๐ถ๐ป๐ด: Efficiently managed client accounts, optimizing revenue streams through strategic upselling and cross-selling. -
Site SupervisorHassan Allam Holding Jun 2020 - Jul 2021๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:- Efficiently managed daily operations across multiple construction sites, optimizing resource allocation and ensuring adherence to project timelines.- Coordinated the logistics of air conditioning device orders from the warehouse to various construction locations.- Supervised the daily, weekly, and monthly activities of projects, ensuring successful implementation and timely completion.- Led technician teams during installations, enforcing adherence to safe and proper work techniques.- Conducted regular site inspections and managed emergencies in accordance with established procedures.- Maintained transparent communication with management by providing detailed reports on project progress and milestones. -
Indoor Sales RepresentativeBingo Global For Trading & Supplies Aug 2019 - May 2020Cairo, Egypt๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:- Successfully enhanced customer satisfaction by effectively offering and selling products within the branch.- Conducted in-depth consultations to understand client needs, guiding them to optimal product selections.- Consistently exceeded sales targets, fostering and maintaining robust customer relationships.- Demonstrated comprehensive product and service knowledge, resulting in effective upselling strategies.- Developed and maintained an organized database of current and potential customers, bolstering sales initiatives.- Efficiently managed inventory operations, including product registration and proactive reporting of stock needs.- Produced detailed sales reports on a daily, weekly, and monthly basis, highlighting key achievements and performance metrics. -
Property ConsultantOrientals For Urban Development - Oud Mar 2019 - Jul 2019Cairo Governorate๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:- Guided clients in making informed property purchase decisions, ensuring exceptional satisfaction and long-term relationships.- Generated high-quality leads through strategic cold calling, targeted advertising, effective networking, and client referrals.- Leveraged cold-calling, advertising, and polished business presentations to attract and secure clients seeking properties.- Analyzed market trends and demographic data to identify high-demand and lucrative investment opportunities.- Customized property solutions to match clients' specific needs and financial capabilities, delivering optimal results.- Maintained a comprehensive database of available properties, streamlining and facilitating efficient transactions.- Devised and implemented strategies to maximize property value for clients looking to sell.- Coordinated seamless sales operations, overseeing contract signings and managing the disbursement of financial dues.
Sameh Salah Ragab Skills
Sameh Salah Ragab Education Details
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Frequently Asked Questions about Sameh Salah Ragab
What company does Sameh Salah Ragab work for?
Sameh Salah Ragab works for Shipflix
What is Sameh Salah Ragab's role at the current company?
Sameh Salah Ragab's current role is Operations Supervisor.
What schools did Sameh Salah Ragab attend?
Sameh Salah Ragab attended Eg-Academy In Tanta.
What skills is Sameh Salah Ragab known for?
Sameh Salah Ragab has skills like Customer Service, Communication, Presentation Skills, Social Media, Strategic Planning, Research, Microsoft Word, Microsoft Powerpoint, Public Speaking, Teamwork, Leadership, Time Management.
Who are Sameh Salah Ragab's colleagues?
Sameh Salah Ragab's colleagues are Maylynne Benaning, Mohamed Tarek, Ayman Taha, Hyder Razvi, Ashraf Shalaby, Ahmed Nour, Ahmed Ismael Helmy.
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