Sameh Salah Ragab Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:𝗘𝘅𝗽𝗼𝗿𝘁 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: - Planning and scheduling daily shipments, exceeding operational targets and ensuring on-time delivery for clients. - Leading seamless execution of all export transactions, from booking with air, sea, or land carriers to handover.𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲:- Achieving compliance with export regulations by researching trade laws, customs requirements, and restrictions. - Managing export documentation and adherence to company policies for efficient and compliant transactions.𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: - Minimized errors by 16% through continuous process improvement initiatives and regular audits.- Identifying opportunities for streamlining existing workflows and implemented changes to optimize export processes.𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴:- Utilizing ERP and customs systems to meticulously document export activities and processes. - Performing comprehensive checks of pre-shipment and post-shipment documents, promptly addressing discrepancies. - Established a daily warehouse reporting system and led quality audits to maintain high standards.- Utilizing various customs platforms for sea and air freight operations to streamline processes and improve efficiency.𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲: - Activated and maintained quality assurance and auditing systems within the company to guarantee export compliance. - Assisting management in developing and executing annual audit plans. - Preparing and presenting insightful quality reports with actionable recommendations based on audit findings.

Dubai, United Arab Emirates

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Established and maintained quality assurance and auditing systems, ensuring compliance with export regulations.- Assisted in the development and execution of the annual audit plan, supporting strategic management goals.- Prepared and presented detailed audit reports, offering actionable recommendations based on audit findings.- Conducted comprehensive audits of inventory, imports, and exports, ensuring data accuracy and regulatory compliance.- Collaborated with cross-functional teams to address discrepancies and implement effective corrective actions.- Maintained thorough audit documentation to track findings and drive process improvements.- Contributed valuable insights and recommendations to enhance operational efficiency and optimize inventory management practices.

Cairo, Egypt

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬- 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Successfully expanded market presence by developing new business opportunities through targeted, segment-specific approaches.- 𝗠𝗮𝗿𝗸𝗲𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Conducted thorough market research and analysis to support strategic decision-making.- 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Built and nurtured long-term client relationships, fostering trust and enhancing sales prospects. Proactively identified and pursued new sales opportunities through lead generation, prospecting, and cold calling.- 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Maintained well-organized client databases to ensure effective and efficient communication.- 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻: Proactively generated leads and identified new sales opportunities, driving business growth. Presented, promoted, and sold services using solid arguments to existing and prospective customers.- 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀: Delivered persuasive and impactful sales presentations and demonstrations, effectively showcasing our offerings and addressing customer needs and concerns.- 𝗖𝗥𝗠 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗙𝗼𝗹𝗹𝗼𝘄-𝗨𝗽: Diligently tracked leads, followed up on opportunities, and maintained accurate, up-to-date records in the CRM system.- 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗨𝗽𝘀𝗲𝗹𝗹𝗶𝗻𝗴: Efficiently managed client accounts, optimizing revenue streams through strategic upselling and cross-selling.

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Efficiently managed daily operations across multiple construction sites, optimizing resource allocation and ensuring adherence to project timelines.- Coordinated the logistics of air conditioning device orders from the warehouse to various construction locations.- Supervised the daily, weekly, and monthly activities of projects, ensuring successful implementation and timely completion.- Led technician teams during installations, enforcing adherence to safe and proper work techniques.- Conducted regular site inspections and managed emergencies in accordance with established procedures.- Maintained transparent communication with management by providing detailed reports on project progress and milestones.

Cairo, Egypt

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Successfully enhanced customer satisfaction by effectively offering and selling products within the branch.- Conducted in-depth consultations to understand client needs, guiding them to optimal product selections.- Consistently exceeded sales targets, fostering and maintaining robust customer relationships.- Demonstrated comprehensive product and service knowledge, resulting in effective upselling strategies.- Developed and maintained an organized database of current and potential customers, bolstering sales initiatives.- Efficiently managed inventory operations, including product registration and proactive reporting of stock needs.- Produced detailed sales reports on a daily, weekly, and monthly basis, highlighting key achievements and performance metrics.

Cairo Governorate

𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Guided clients in making informed property purchase decisions, ensuring exceptional satisfaction and long-term relationships.- Generated high-quality leads through strategic cold calling, targeted advertising, effective networking, and client referrals.- Leveraged cold-calling, advertising, and polished business presentations to attract and secure clients seeking properties.- Analyzed market trends and demographic data to identify high-demand and lucrative investment opportunities.- Customized property solutions to match clients' specific needs and financial capabilities, delivering optimal results.- Maintained a comprehensive database of available properties, streamlining and facilitating efficient transactions.- Devised and implemented strategies to maximize property value for clients looking to sell.- Coordinated seamless sales operations, overseeing contract signings and managing the disbursement of financial dues.