• Greeted and assisted guests; worked with teammates to prioritize tasks and maximize efficiency, maintain a clean and professional studio, keep supplies stocked, and answer phone calls and texts• Demonstrated detail orientation when processing and packaging orders; worked with teammates to prioritize tasks and maximize efficiency• Confidently lead parties and workshops for kids and adults, delivering clear instructions and cultivating a relaxed and enjoyable atmosphere• Took initiative to hand-make new pottery pieces and create an eye-catching display to highlight them• Created videos and physical and digital graphics for the studio’s displays, Instagram, and Tiktok pages

• Founded and managed successful design company creating linocut art, home decor, and jewelry• Developed cohesive brand identity and designed all print and digital branded materials including logo, website banner, business card, and product packaging, driving enhanced brand recognition• Maintained marketing and communications calendars; created video, audio, and graphic content to target current and prospective audiences• Developed and implemented social media strategy, driving engagement through targeted content creation on multiple platforms• Created and maintained company website using WordPress and Bluehost• Managed client relationships and project timelines to achieve quality results within allocated budgets

• Designed and created infographics and templates for Instagram; collaborated with local businesses and non-profits to showcase their services and drive community engagement• Researched, selected, and added 50 events per day, ensuring standard formatting, high-quality images, and clear copy sitewide; managed and monitored content to guarantee accurate information• Managed Weekend Rundown feature on Instagram by selecting featured events, compiling relevant information, and delivering project management details to meet ongoing deadlines• Used frontend and backend content management platform built on Microsoft Azure; collaborated with the tech development team to fix bugs and test new site features

• Worked with a team of 15 to assist 50 clients daily; helped customers via phone, email, and Yelp• Used QuickBooks to create and manage estimates, invoices, and credit memos • Scheduled consultations, deliveries, installations, and repairs; coordinated installers’ abilities, time slots, delivery locations, and clients’ needs to rapidly deliver the best possible customer experience

• Demonstrated strong problem-solving skills by adapting teaching methods to cater to diverse learning styles• Successfully balanced conflicting demands by considering parents’ guidelines, students’ needs, and teachers’ assignments; patiently cultivated a positive and supportive learning environment• Executed administrative tasks to track students’ progress and identify areas for improvement in educational results

• Led editorial team of 12 to evaluate 100+ journal submissions for bi-annual publication• Developed and implemented editorial strategies and motivated the editorial team to boost team productivity and publication quality