Samer Chammaa Email & Phone Number

Beirut, Beirut Governorate, Lebanon

Plano, Tx

Manage and develop the B2B Electronic Commerce channel for Hilti North America. Successfully grew the channel from $1.8M to excess of $200M within 5 years. -Create and execute comprehensive eB2B strategies and tactical planning in alignment with organization's strategic objectives. -Work with global e-commerce, IT teams, and key stakeholders to support eB2B objectives. -Analyze the effect of eB2B activity making recommendations and implementing innovative strategies for improvement and growth. -Negotiate contracts and develop strategic partnership with third party providers and B2B/B2C electronic platforms. -Analyze, optimize, and support existing e-procurement processes and teams org. structures. -Benchmark performance across channels and advise on KPIs.

Tulsa, Ok

- Set eB2B strategy and goals, create marketing plans, expand solution offering, manage EDI integration projects, provide support and training- Analyze, optimize, and support existing business processes - Partner with business partners and cross-functional teams- Vendor management including negotiations, contracts execution, and performance assessment (example: Coupa, IBM Sterling, OpenEcx)- Managed CRM7 rollout project for Brazil and Mexico (300+ users, HW: laptop and smartphones, SW: CRM7 and Mobile Apps)

Tulsa, Ok

Design, implement, and manage several projects in the areas of CRM and B2B eCommerce.- Develop reporting tool using Access DB for tracking KPIs related to SAP CRM7 and mobile Apps roll out at Hilti US- Assist in SAP CRM7 sales force training sessions- Provide support and troubleshooting issues reported by CRM7 end users- Managed and implemented a full scope EDI integration project with KGP Telecom. MS Project used for PM, X12/iDoc mapping executed in SAP PI- Roll out electronic catalogs at Hilti North America and establish corresponding business processes- Create Hilti's ANSI X12 standard mapping (850, 855, 856, 810)

Office Of Admission

- Technology-related troubleshooting. IT administration and support for office staff- Assisting with management of Recruitment PLUS software and Enrollment Manager (Microsoft CRM Dynamics)- Developing reports with MS Access 2007-2010- Managing equipment upgrade projects- Assisting with updates to admission-related web content- Documenting office procedures, especially as related to use of various technologies

Tulsa, Ok

- Designed Key Performance Indicator (KPI) reports such as Average Daily Bookings (ADB report) for management using IBM DB2 Developer Workbench, IBM iSeries Navigator, and IBM DB2 Web Query- Managed an IT project for providing backup and recovery solution for desktops and laptops at McElroy. This project included the following main activities: identifying requirements, searching for solutions (software vendors), contacting vendors, attending software demos, evaluating alternatives, and finally provide recommendation for the best solution.

Tulsa, Oklahoma Area

- Implemented and tested a hybrid network using the Strix Networks 802.11 g and 802.11 a wireless radios and provided continuous mobile real-time video to enhance port security in the Port of Catoosa, Oklahoma.- Developed a VB.NET database/graphical plotting application with VS 2008 and SQL Server 2005 for FSO link construction and performance analysis.- Created and tested an audio channel over FPGAs using VHDL- Implemented and tested ClearMesh Networks Free-space Optics (FSO) Omni-nodes to provide real time video for the City of Tulsa engineering office. - Integrated 802.15.4 Islands using Free Space Optical communication links (thesis).

- Designed a database application serving the company’s needs using Microsoft Visual Studio 2008, Microsoft SQL Server 2008, and Crystal Reports.- The application through its user-friendly GUI allows its users to store and maintain activities, inventory, personnel, locations of work, etc... In addition, the application includes a reporting module for generating Maintenance Activity reports used to bill customers.

Mba, Mis Concentration, 3.952

Activities and Societies: Intramural Supervisor at Collins Fitness Center.

Msc, Telecommunications Engineering, 4.0

Activities and Societies: Founder and President of OU-Tulsa Sports Organization, OU-Tulsa Engineering Club executive committee, Treasurer

Bsc, Computer Engineering (Honors), 3.7

Activities and Societies: President’s Distinguished Honor ListMain Projects: -Developed an ASP.NET Nanotechnology-related Web Application.