Samer Hamdan Email and Phone Number

o Manage projects form initiation to closure using different methodologies such as Agile and Scrum, across all lines of business including requirements, RFP, proposals, vendor selection.o Overall project activities include scope, manage budget and stakeholder's management.o Implement and manage changes (CRs).o Requirements & specifications for new solutions and CRs of existing Sys, manage the implementation, testing and monitor their effectiveness to serve business and comply with regulations.o Define and manage SLAs, agreements and monitoring performance.o Build and maintain lasting relationships with internal and external stakeholders.o Support, advice and assist with several exercises includes major incidents, data management and applications in different levels Projects: o Data Warehouse Management System.o E-Services includes integration using different types of communication and integration.o Real-time processing services.o Content Management Sys.o IT Governance.o Disaster recovery, Business Continuity and High Availability.o E-Channels (Mobile and Internet Banking).o Risk Based Reporting.o Scoring Sys Electronic Cheques Clearing integration.o Legal Sys.o Online Examination.o Several new & enhancements projects including core & third-party Sys.o Strategic planning includes business continuity and disaster recovery.

o Study, prepare and certify client environment to be appropriate to the volume of work and insure systems stability and efficiency.o Technologies research.o Giving a technical consultancy, set and implements various disaster recovery plans to insure the continuity of clients’ services.o Ensuring the successful installation, integration (web services, database, TCP/IP etc). And deployment product under different platforms.o Implementation enterprise systems (J2EE and .Net technologies).o Working closely with other teams to carry out integration, compatibilities and other issues.o Deploying on and administration Application/Web servers: Weblogic Cluster environment. OAS (Oracle Application Server), Apache Tomcat, Apache HTTP Server and IIS.o Preparing scripts and procedures for regular systems health check.o Preparing upgrade scripts and batches for PS systems.o Oracle Database 10g, 11i administration (installation, RMANo scripts schedule backup)o Working under different operating systems (windows server, Unix ando Linux).o Tracing, troubleshooting, exception handling and reporting.o Providing support/training for our clients via ticketing systems, phone,o email, remotely & on site. Projects:o Many payment system projects implemented in banks servers with different platformso ARAB BANK project Jordan ECC Electronic Cheque Clearing, Standard Integration, ONUS, PDC.o ARAB BANK UAE project. ECC Electronic Cheques Clearing, Standard Integration, ONUS, PDCo Central Bank of Sudan (CBS), Sudan. ECC Electronic Cheque Clearing, Standard Integration, ONUS

o Under general supervision, identify, install, test, maintain, troubleshoot and solve problems relating to the workstation and hardware, laptops, software, networks cabling, Internet connection and other technology which encountered by users and clients in different areas.o Maintain several operating systems and security software’s, network utilization including identifying new users by establish their rights and privileges.o Administration, controlling users in server domain and firewall, troubleshoot (LANs/WANs/WLANs) problems and solve it.o Install configured network equipment, cabling, DHCP, IP/ITCP, server domain and workstation hardware.o Install, configure, maintains, monitor all version of OS Windows and other applications.