• Pioneered a first-of-its-kind remote check-in solution, enhancing passenger convenience by eliminating traditional airport check-in queues.• Led the company's growth, culminating in a majority acquisition by dnata in 2018.• Oversaw operations and contact center teams, embedding technology to streamline workflows, enhance scalability, improve service delivery, and maintain high customer satisfaction.• Contributed to the strategic planning and business development, driving innovation in off-airport services by forging partnerships with airlines, airports, and ground handlers.

• Supported the Short Term Trading team in analyzing and executing LNG deals, contributing to deal structuring and economics.• Maintained trading systems and monitored book exposures to ensure compliance and risk management.• Conducted competitive landscape analyses and disseminated market intelligence to global teams.

• Managing existing commercial agreements and relationships, and developing new ones to optimize the value of the sales of the products of BGC• Played a pivotal role in driving commercial success and operational excellence by managing and optimizing high-value agreements, directly contributing to revenue growth and enhanced stakeholder relationships.• Led high-profile negotiations with Ministry of Oil, State Oil Company, and other key entities, securing new commercial opportunities and safeguarding existing agreements, reinforcing BGC’s market position.• Served as assistant to the Secretary of the Higher Management Committee, facilitating seamless communication between shareholders (Government of Iraq, Shell, Mitsubishi) and ensuring alignment on strategic decisions at the highest levels.• Orchestrated cross-functional commercial strategies, managing the end-to-end hydrocarbon accounting and invoicing processes, ensuring accuracy in financial reporting and regulatory compliance.• Instrumental in resolving complex commercial challenges, driving initiatives that maximized operational efficiency and strengthened BGC’s long-term sustainability.

• Member of the venture startup team of Basrah Gas Company (BGC), responsible for setting up the IT strategy, budget, organization and plan for the five year period 2012 - 2017• Negotiated the IT framework for BGC with the Iraqi state officials in a number of international settings including Holland, Dubai and Basrah, which resulted in adopting the IT framework currently used in BGC• Designed and Implemented IT Policies, Processes and Standards in the new venture

• Successfully managed and delivered the project to speed up and secure communication between Shell and 17 other companies to comply with the new Dutch Gas Law• Represented Shell in the European Association for Streamlining Energy Exchange (EASEE), part of the European Union responsible for setting up technical standards for energy exchange between companies involved in the European Gas Market• Managed the interface between the business users and the IT support community for the Hydrocarbon Accounting system - Energy Components

• Managed IM and IT plan and budget for 2009, and built IM and IT plan, budget and organization structure for 2010-2014 in CMOC, a joint venture between Shell and the government of Kazakhstan• Directly managed 2 local CMOC staff, and 4 IT planners based in Dubai

• Delivered a fully operational state-of-the-art technical computing solution to the technical users in Shell Development Oman, and applied rigorous control of the budget and timeline • Managed the Software License Compliance project for Shell’s companies in Russia, where more than 40 IT applications had to be approved by Russian state officials before being installed - a project which required thorough understanding of the IT legal framework and the technical encryption of the applications• Built knowledge in C&P processes. Negotiated and conducted contract for several Subsurface and wells applications• Prepared IT Business Plans for 2008 and 2009, and cost cutting exercise in Jan 2009

• Successfully finished 2 months internship in the Biomedical Engineering department in University of Wisconsin - Madison • Developed computational algorithms to analyze statistical differences in frequency content of brain signals originating from different areas of the cerebral cortex• Organized a human relief effort campaign in Madison, Wisconsin during July 2006 war in Lebanon, where I did three fundraisers and raise more than 10,000 USD which were sent to the Lebanese Red Cross.• Made several TV, radio and newspapers interviews in Madison, Wisconsin, as part of the awareness campaign which I started to raise awareness about the humanitarian tragedy in Lebanon during the July war