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Sam M. Email & Phone Number

aspiring cyber security specialist | SOC analyst | former help desk specialist | sales advisor |

Location: Montreal, Quebec, Canada 3 work roles 2 schools

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✓ Verified July 2026 3 data sources Profile completeness 71%

Role

aspiring cyber security specialist | SOC analyst | former help desk specialist | sales advisor |

Location

Montreal, Quebec, Canada

Who is Sam M.? Overview

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Quick answer

Sam M. is listed as aspiring cyber security specialist | SOC analyst | former help desk specialist | sales advisor | based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Sam M..

Sam M. previously worked as Help Desk Specialist at Visual Soft Computer Services and Sales Advisor at Al-Dalil Advertisement & Publicity L.L.C.. Sam M. holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.

Profile bio

About Sam M.

Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. My background in the help desk, coupled with a diverse range of certifications, including Cybersecurity from McGill University and Certified Cybersecurity from ISC2, has equipped me with a comprehensive skill set to excel in the cybersecurity domain.My technical expertise covers a wide array of areas, such as handling incident response, ensuring compliance with cybersecurity frameworks, managing system administration, understanding cybersecurity roles and processes, implementing operating system security, utilizing cyber threat intelligence, network security, vulnerabilities scanning, employing encryption algorithms and techniques, well-versed in customer service, and knowledgeable in cloud computing.I also thrive in interpersonal abilities, fostering effective communication, collaboration, and teamwork. I understand the value of cultivating strong professional relationships and am quick to adapt to diverse environments. My passion for cybersecurity, combined with my adaptable and collaborative nature, positions me as a strong asset in any cybersecurity team. I eagerly look forward to leveraging my expertise and dedication in a new and challenging role in the IT field.

3 roles

Sam M. work experience

A career timeline built from the work history available for this profile.

Help Desk Specialist

Visual Soft Computer Services

United Arab Emirates

- Utilized ticketing system to track customer requests and ensure prompt resolution of problems.- Performed remote troubleshooting of desktop computers and laptops to diagnose issues.- Escalated unresolved tickets up to next level of technical support, maintaining ownership of escalated tickets.- Resolved network connectivity issues using various diagnostic tools such as ping tests and ipconfig commands.- Investigated root cause analysis for recurring incidents and implemented preventive measures accordingly.- Ensured compliance with established information technology policies and procedures.- Implemented security measures such as password protection policies to maintain data confidentiality.

Jan 2017 - Jun 2021

Sales Advisor

Al-Dalil Advertisement & Publicity L.L.C.

United Arab Emirates

- Resolved customer complaints in a timely manner with empathy and understanding.- Worked with management teams to develop annual sales plans, goals, and targets.

Dec 2010 - Dec 2016

Computer Technician

Global Computer Technologies

Syria

- Installed and configured hardware components such as motherboards, processors, RAMs, hard drives, optical drives, and other peripherals.- Resolved network connectivity issues by configuring routers and switches.- Analyzed systems and identified areas of improvement.

Jan 2009 - Jun 2010

2 education records

Sam M. education

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Western Governors University

bachelor's degree in cybersecurity with 15 certifications that are built into the IT degree program.

Diploma Of Education, Certificate In Applied Cybersecurity

Mcgill University

program to develop the core skills and competencies required for a variety of cybersecurity careers.

FAQ

Frequently asked questions about Sam M.

Quick answers generated from the profile data available on this page.

What is Sam M.'s role at their current company?

Sam M. is listed as aspiring cyber security specialist | SOC analyst | former help desk specialist | sales advisor |.

Where is Sam M. based?

Sam M. is based in Montreal, Quebec, Canada.

What companies has Sam M. worked for?

Sam M. has worked for Visual Soft Computer Services, Al-Dalil Advertisement & Publicity L.L.C., and Global Computer Technologies.

How can I contact Sam M.?

You can use AeroLeads to view verified contact signals for Sam M., including work email, phone, and LinkedIn data when available.

What schools did Sam M. attend?

Sam M. holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.

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